Question about Acer AL2423W LCD Monitor
My monitor turns on and off and the hard drive is still on. It will be on and then a grey box with 'No signal' appears, which I can't move to the side and then about a minute later the monitor shuts off for a couple seconds and then returns with everything still on the page. In fact I can still type away whilst the monitor turns off. My monitor is just on a month old. I have no other computer to test the monitor on.
This is a common problem with this monitor but I have a fix. Sounds simple but try it it works. Turn your monitor off, then turn it off at the wall, turn your monitor back on to drain any stored power, now turn it back on at the wall and fire the pc up and see how you go.
Posted on Oct 25, 2008
Call the Acer tech desk, or visit their website, they will be able to swap your monitor for another one. Your problem is most likely a failing internal video card (inside the monitor, not your PC)
Before that, check the cables are properly connected to both your PC's video card and to the monitors input. Also make sure they are screwed into place, not just sitting there.
Hope that helps =)
Posted on Apr 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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