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We are trying to watch a movie on our new ht-tx72 dvd home theatre system...but it keeps shutting itself off and saying protection goodbye....what can we do to fix this?...it is getting frustrating now

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  • morgado Sep 09, 2008

    i have the same problem, do i have to take somewhere to fix it??

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Your ICs audio amplifiers are in short circuit thats why that legend are coming for protect your theatre of more damage you got to replace the ICs.Good luck

Posted on Apr 13, 2008

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I get a PROTECTION message on my system. What is


the unit goes into auto protection mode whenever there is a shorted pair of speaker wires. check all the connections carefully to make sure no wires are touching any others on the back of the main unit and at each speaker

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protection error message means that your unit's fan is not working

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I have a samsung ht-tx75 and it keeps shutting down every 10 minutes saying protection.the fan is working


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I didn't solve the problem,however i called sam sung and I will be sending it in for repairs under warranty.

thank you

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1 Answer

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GEnerally speaking that behavior suggests that the video signal is being lost for a second and returns. The easiest thing to try is to replace the connection cable (video). A bad connection there could cause this although moving the cable should make this happen at will. Check the DVd player on another TV if possible. If hte player is the cause, the "new" TV should show the same symptoms.

The only other possibility is that the DVD player is having a problem generating the video signal. This could be because the disc is not being read correctly (I would expect the sound to be effected as well) or the video processing section of hte DVD player is defective. This wil be a bit more difficult to find.

Can you try the cable and other TV and update this?

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After having my unit for a year, it now reads this PROTECTION message. I tried to restore factory settings also before calling Samsung & they said something wrong with the cooling fan. Haven't tore into it yet, but does the units come with a fuse that might be blown. I'm tring to find free schematics on the net but hard to track down. If you just got yours, take it back to the store & get a new one!

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