I accidently deleted my DVD CD ROM from my hard drive. Is there any way that I can retreive it. And also my Windows Installer keeps popping up stating that it needs a CD to for Tray Apps to be installed. Can you please assist me?
Well.. i would suggest that you take direct telephonic help from hp customer care... they'll help u at every software related need and if u already have the cd in the cd packs provided with the pc... 'cause this problem will be best known to hp people.. :)
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It sounds like your operating system quit seeing your dvd/cd writer/player.
to check this locate mycomputer icon, or goto start and locate computer and right click on it.
a window will open, click on properties, then left click on Device manager you will see all the devices on your computer, and you should see DVD/CD-ROM drives in the list of devices. if you right click on this you have a choice of scan for new devices or Properties, if you scan for new devices chances are it will not find you dvd/cd-rom device, windows operating system very seldom does. so click on properties,
You will see several choices like reload driver, update driver, uninstall drive depending on your operating system. If you have the DVD/CD-rom device cd with the software driver then and only then you may uninstall the driver, so you can reload it to make the operating system see the device after you reboot the computer, then install the driver again... If you do not know what I'm talking about...Take the computer back to the repair shop and have them to the repairs to make the Windows Operating system see the DVD/CD-rom device.
Any brand-new CD/DVD reader/writer with LightScribe *WILL* be compatible with your HP.
Check whether your "power" and "data" cables are the "old" style (white power connector and a 80-pin ribbon-cable) or the "new" style (thin SATA cables), before you buy a writer with the "wrong" (PATA versus SATA) interface.
On the back of a CD-writer or a DVD-writer is a small grid (2 rows) of gold pins.
Each vertical set of pins is labelled: MA(ster), SL(ave), and C(able)S(elect).
Be sure that one drive has a small jumper between the MA pins,
and the other drive has a small jumper between the SL pins.
Was there any software on CD-ROM that came with the DVD-writer,
e.g., software to play DVDs, and software to write CDs and DVDs?
To "play" a DVD, you'll need that software.
To "play" a music CD, Windows Media Player will suffice.
I talked directly with HP about your problem. Unless you can find the driver in system32 or your windows installation disc, you will likely have to reinstall windows. Prepare a backup of all important files on that desktop though, because data loss is possible.
Simply change the ROM to DVD RW drive since this is an old PC and now days nobody uses a dvd rom but a dvd writer. It will be worth it since it can do all the functions and is also more hardy........sodeep
go into the control panel. click administrative tools. open computer management. click the tab called disk management. make sure the drive you want to format isnt the system drive. (it wont let you format while running) and format the drive from there. you can also choose the drive letter you want to format to. very useful if you are a neat person. (C: MAIN, D: documents, M: music, Z: dvd writer, V: virtual memory.........)
It may be really dirty or just to old or has had laser failure.
There cheap these days, and CD drive with DVD Rom reading ability are like $20 to $30 depending on speed and brand.
A DVD/CD RW writer reader are also getting cheaper, around $60 and up usually.
And some advice. Dont by HP Pavilions. I've worked on alot and i find they have outdated parts cuz there remanufactured from older computers and you have a hard time upgrading due to hard to find drivers
if you can open your desktop..try to replace the ide cable of the DVD/Cdrom it might be deffective.before you open your pc just make sure that the power is off.after changing the ide cable of your dvd the system will automatically detect your drive.if you got same problem again try to consult your hardware vendor to claim your warranty parts and service.good luck