Question about HP Pavilion a1410n (ER890AA) PC Desktop

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HP DVD WRITER DVD 200i

I accidently deleted my DVD CD ROM from my hard drive. Is there any way that I can retreive it. And also my Windows Installer keeps popping up stating that it needs a CD to for Tray Apps to be installed. Can you please assist me?

Sincerely,
Mrs. Bunche

Posted by on

  • Fernando del Valle May 11, 2010

    how did you go about deleting the dvd drive?
    is this windows XP or Vista?

    try this if anything
    go to RUN
    type "regedit" without the quotes
    navigate to "HKEY_LOCAL_MACHINE/SYSTEM/ControlSet001/Control/Class/HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"
    (the easy way to find it, is note the 4D36E965, it usually is the 6th or 7th entry, so you dont have to look far)
    and inside there, delete the "UpperFilters" and "LowerFilters"
    repeat this with ControlSet002, 003, and CurrentControlSet
    if for whatever reason your cd drive disappears, this is a common fix for it
    *NOTE* If you have iTunes installed, you will need to reinstall it after this since it corrupts the program, but this does NOT affect your library
    hopefully this helps!

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  • 2 Answers

Well.. i would suggest that you take direct telephonic help from hp customer care... they'll help u at every software related need and if u already have the cd in the cd packs provided with the pc... 'cause this problem will be best known to hp people.. :)

Posted on Apr 13, 2008

  • Rchit Raman
    Rchit Raman Apr 13, 2008

    i think this link may help...
    "http://welcome.hp.com/country/us/en/wwco... "
    sorry... m new at facing problemz nd solving them at my pc... so i would not be able to solve more technical probs... tried my best for this one... ;)

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