Question about HP Compaq Business d530 PC Desktop

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Soundcard problem on D530 SFF

Hello, I have a D530 running Windows xp SP2.I installed all the latest, correct drivers of HP's website. My problem is that audio does not come out of both the back audio jacks or the front audio jack, But, if I plug the the speaker plug halfway into the sound card jack in the back, the sound starts coming out of an internal speaker inside the computer, leaving me confused.

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Sounds like the audio return wires aren't connected. On the motherboard, there is a sound jack on the back left side of the mobo. The jacks from the front audio panel connects to it. Both the Left and Right channel have an out and an in connector. These send the signal to the headphone jack on the front panel and return the signal to the rear output jack if a headphone is not connected. Look for looe or broken wires. The other spot to check is the front headphone jack. If a headphone plug was pulled out or pulled sideways, it could break the solder joint on the PCB panel or break the shunt feeding the singal to the rear jacks. Hope this helps.
Ron

Posted on Jul 03, 2008

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