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I'm not 100% sure this will work but you might have to take apart the laptop to reSEAT the bios battery. Unplug it from the motherboard then plug it back in. Usually once those pre-windows passwords are locked in they're locked in for good.
you have to open the memory cover and remove the two RAM s, after that remove a black or whit plastic film depending on your model, you will loacte for B500 marqued ( XXX ) or J1 you have at least short the two point with a flat screwdriver and put the upper memory and power on the laptop will holding the screew driver till you see the toshiba screen, if it doen't work just try again. it works 100%
I believe you changed the settings on the BIOS screen, enabling the system password/HDD password. The only way you can access windows is by typing the password you created. But if you already forgot it. Dell technical support can reset the password for you. Dell supervisors have access on reseting it.
Easiest way to wipe clean the Bios password is as follows:
Perform a power drain by removing laptop battery pack and/or docking station power supply and hold power button down for 10 seconds
Locate the CMOS battery (usually under the smallest panel on the bottom of the laptop)
Remove CMOS battery for 20 minutes (20 is arbitrary can wait longer if you wish)
Replace CMOS battery and panel
Replace battery pack and/or replace to docking station
Power up
The Bios password should now be removed and you should be able to boot with no issues. Thank you for using Fixya and please remember to return to rate this answer. Greg
hi daer my trick is 100 % useful to you just floo the setp fist of all
1. open your back side scru for your laptop and remove the cmos cell
2.batter is remove fist
3. after wait for 1 hrs and that time not plug your power cable in laptop
4. after set all part for laptop is proparly install and
start your laptop and your BIOS Password is Remove.........ok
you have to do something called a system recovery this will delete all your memory but you can get help saving the memory from geek squad if you are willing to pay $100 anyway the system recovery requires a disk if you dont have it get it from tech support but who know there could be other options
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