Question about MSI Wireless-G RG54G3 Router

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Unplugged per cable company instructions & not won't connect

Today Charter cable went down. They had me bypass the router to see if I could get to the internet. Well, now that cable is back up, I re-connect my router and can't connect to the internet although I can with my PC. I have a ethernet cable going from the modem to my router and one from my router to my PC. Is that right? Is there a specific order to turn things on?

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The configuration of your cables is correct, as long as your modem is connected to the 'internet' port on your router. You must unplug the power cord from the back of your modem and plug it back in so that the modem recognizes the router. After doing this you should be able to get to the internet.

The modem has a security feature that only recognizes one physical address. When you were plugged directly into your pc, it had the pc's physical address saved in its memory. When you reconnected to the router, the modem blocked the router's access to the internet because the physical address of the router did not match the physical address that was saved in memory.

Posted on Apr 13, 2008

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