Hi please could you assist me on restoring my laptop to its factory setting??

Hi.

Based on the information you have provided, it seems that the issue might be with the Operating System.

Hence, it would be better to restore the Computer to the Factory settings.

Restoring the Computer to the Factory settings would delete all the Data in the Computer.

Hence, it is recommended to backup all the important Data in the Computer,

Restoring the Computer to the Factory settings should resolve all the Software related issues.

If the issue still persists even after restoring the Computer, it would be clear that the issue is Hardware related.

You will find the detailed steps to restore the Computer in the below link:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C291331&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=310144510&stateId=1%200%20310150078

Hope this helps.

Please feel free to contact for further assistance.

Thank you.

Suresh

Hi.

Could you please let me know the Operating System installed in the Computer?

Also, please let me know the exact Model # of the Laptop, so that I can provide you the detailed steps to restore the Computer to the Factory settings.

Please feel free to contact for further assistance.

Thank you.

Suresh

Unlike other laptops, Acer laptops integrate a computer management utility called 'Acer eRecovery Management' to create backup of hard drive data, create restore point, reinstall applications & drivers, and reset Acer laptop to factory setting.

Step 1: Before starting your Acer laptop, ensure that there is no external storage device attached to it. Now start your laptop.

Step 2: Press 'Alt + F10' when the laptop starts booting, and wait for a moment while Windows loads the reset files.

Step 3: When 'Acer eRecovery Management' window appears, select 'Restore System from factory default' and click 'Next' to continue.

Step 4: Again click 'Next' to reset your Acer laptop. This process will erase all data from your hard disk and reset your Acer laptop to original factory settings.

Step 5: Click 'OK' in the notification window to begin the the resetting operation. Now wait while your Acer laptop is reset to factory settings.

Tips: You can also create a backup copy of your laptop data before factory reset. Simply click 'Backup' in 'Acer eRecovery Management' window.

If you have any other issue with your Acer laptop/desktop/Notebook, fget technical assistance at http://www.vtechsquad.com/acer-support/

Hi Fentylfc,

Click "Start" menu.

Click "Programs."

Click "Acer Recovery Management."

Click the "Restore" button on the bottom of the dialog box that opens.

Click "Restore System to Factory Default."

Click "Yes" in the warning dialog box which asks if you wish to continue the recovery process.

Click "Start" to restore the computer to the default factory settings

If you are unable to access the Start menu, use the recovery CDs that came with the computer and always make a back-up CD before restoring a computer to factory defaults. Good Luck...

Hi Friend, Please try the following steps:
Instructions
Things You'll Need:
Acer PC or laptop
Step 1:
Click "Start" menu.
Step 2:
Click "Programs."
Step 3:
Click "Acer Recovery Management."
Step 4:
Click the "Restore" button on the bottom of the dialog box that opens.
Step 5:
Click "Restore System to Factory Default."
Step 6:
Click "Yes" in the warning dialog box which asks if you wish to continue the recovery process.
Step 7:
Click "Start" to restore the computer to the default factory settings.

NOTE: Please make sure to backup all the data from the system before resetting it to factory settings

Please let me know if these steps were of any help

Hi jgar2141,

If you are trying to restore the Computer to the factory settings, it is not required to have the Recovery Discs as you can use the Recovery Partition which is present in the hidden partition of the Hard Drive. To access the Recovery Partition, restart the Computer, press and hold the F10 Key for 7 to 10 seconds. This will boot the Computer to the Edit Boot Options screen. There, please press the Enter Key.This will launch the VAIO Recovery Center. In the VAIO Recovery Center window, you can select the "Restore C: Drive" option to restore the Computer to the factory settings. (Selecting the "Restore C: Drive" option will erase all the Data in the Computer and restore to the factory defaults)

After selecting the Restore C: Drive, please follow the simple onscreen instructions to proceed with the System Recovery. The System Recovery process using the VAIO Recovery Center should fix all the Software issues in the Computer and restore the Computer to the factory defaults.

Good Luck!

Please post back if you have any questions or require any further assistance.

Thanks for using FixYa.

To reset your laptop to its factory state you need to restart or turn it on, then just tap F10, It will ask you on how would you loke to restore then select Restore system to factory settings. Usually it would ask you for a password just etern six zeros "000000" it should work. Please wait until the restore process is completed.

Note: All data will be deleted so make sure you back up them first before you do a Restore to Factory Settings

Thanks for using Fixya

Hi,
To restore your laptop back to factory defaults you will need the restore cds that were supplied with your laptop.
Insert the cd (or the firs if is more than one) and restart your laptop.
When the message appears "Press any key to boot from cd" press enter and follow the wizard to reinstall the operating system and restore your laptop.
Please note that you should backup any data that you would like to keep before the above procedure.

To restore the computer to the Original Factory settings perform the following steps:
Turn off the Computer
connect it to the Power outlet with Adapter
Turn on the laptop
The moment you see the Dell Logo, Press the Ctrl Key and start tapping the F11 key. You will get a screen which will give you options to restore the computer. Select the option which says Restore to Original Factory Settings. It will run the restore and your computer will be restored to Factory setting within 15 - 20 minutes.

Note: you will lose all the programs and applications that you have installed and also the files and documents stored in your computer (including the email in Outlook). You computer will be as it was when you first Purchased it.

P.S: You can restore the system to Factory settings only if you have not formatted or replaced the Original Hard Drive.

Hope you find this information helpful.

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hi sir.    please restore the factory setting's.. it will be in the tools>settings>restore factory settings or install.. if any problem i am there to assist u..   thank u sir..