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Hello thanks for asking, i notice you you really did some valid but the problem still exist. Please check the settings for your printer to make sure they are correct, and please uninstall and reinstall the drivers for the printer once again and please make sure its the right drivers for your printer.
This simply means that black ink is installed but not CHARGED properly. What you see in a color printing has actually no black color in it but a combination of the hues of blue and yellow and magenta; though it appears black or dark.
Now, use your printer's maintenance utility to do Head Cleaning. To do this, click Start => Settings => open your Printer and Faxes, then right click on your printer's name. Then click on Printing Preferences. Now in the window that opens, click the Maintenance tab and do Head Cleaning. (In some printers, maintenance is called Toolbox)
Firstly make sure your using the correct drive ZM400 rather than Z4M. if you are using the applications driver make sure of headers and footers sizes and the print area is set correctly. If your using odd sized lables download some new drivers from the Nice Label website, they are far more adjustable that the standard Zebra drivers.
These are general things you should consider in a checklist fashion when trying to troubleshoot problems printing documents from certain applications. I have no specific information for your specific printer and the behavior you are observing.
Things to check to ensure proper printing:
1) Make sure that you have installed the LATEST driver software for your printer (you can get drivers online from the HP web site. Make sure it is working properly by printing a test page, if you have not done so yet.
2) Does your email software have a print preview? Make sure that the printer selected in your email software is the HP printer, then do the preview. How does it look? If you see your problem in the preview, then you need to do something in the software. Set the printing to be in default font style and size, as well as page margins.
3) When you print, does your printer report an error message that could indicate why it printed it only on the part of the text, and why it was cut-off on the right side. Check page orientation (portrait vs. landscape). In Windows systems, the print dialog windows also contain options for adjusting the page content to fit the page (auto-zooms, etc). Look at these options carefully.
If you have additional information to add after going through these checks, then do it.