Hi hope you can help. My son and I were doing a science project and couldn't purchase any ink at that time of day. The warning sign came up that we were low on light magenta, but we kept pushing ok to just print without it to finish. Then it came up cannot print to ensure printer health. Purchased a new cartridge and installed it but it still says "replace the following empty cartridge to resume printing. Have tried factory resets, unplugging, cleaning contacts etc.
You are good at taking things apart and not destroying them, then the problem can usually be fixed easily.
Remove the ink carts.
on either side of the carrage there is a screw, remove both of them.
CAREFULLY slide out the silver bar those screws are holding. Be sure to note its orentation for putting the thing back in later.
also carefully remove the silver "fingers".
remove the black clip/cover on the right side of the carrage that covers the ribbon cables.
lift the head (you see 4 nipples in there-- that is the top of the head assembly)
gently pull out the ribbon cables.
on the bottom of the head is 2 screws, remove them
now the head will come into 4 parts. Nipples, Gasket, nozzle block, and a metal guard.
get some windex with amonia.
soak the parts for a day or 2.
blot dry, then let it set for atleast 2 days to be sure it is COMPLETELY dry.
reassemble, charge the ink, do the printers head cleaning, and boom. back in business.
this works 90% of the time
Hp c6180 printer nozzle block
Buy a canon,,,, hps ****, hp is always making printers, they need to stop
hi
try cleaning the terminals of your printer cartridge and your new ink and install it again...
if samething happens try installing again your printer.
if still nothing happens maybe you purchase a deffective ink cartridge...
if that happens you can return it to the shop were you bought it and demand for a replacement cause most of manufacterer have warranties for their products...
hope it helps...
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