Question about Philips GoGear HDD6330 MP3 Player

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Go Gear Trouble

My mp3 froze while i was at school i tried draining the battery it didnt work all night i get back round 1:30 pm the next day it didnt work so i tried volume + and turn on/off didnt work tried charging it didnt do the usaul thing juss said no low battery and i tried charging it now im here in turned off normally anf now has a blank screen while plugged into the computer (btw i plugged in a nother device and it worked perfectly

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Try this:
Make sure the GoGear is disconnected from the computer
Turn the goGear off
Hold in the volume + button
Reconnect the goGear to the computer while holding in the volume + button
Continue holding the volume + button for 20-30 seconds until a "Found New Hardware Wizard" window pops up

If this does not work, the GoGear is toast, call 1-888-PHILIPS and see if you are still in warranty

Posted on Apr 16, 2008

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