Question about Lexmark P315 InkJet Photo Printer

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Paper jam As soon as I put the printrer in print picture mode it comes up with paper jam.Any help wouldp be helpful pac910@cox.net.

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It is very touchy. If the paper is in too far, you get the paper jam message, if you don't put the paper far enough down, you get the paper empty message. Try installing about 5 sheets at a time and after aligning them into the slot, lightly tap the 5 with the palm of you hand untill you feel the first stop. The second stop will be to far. Try putting it in too far so that you can get the feel for both stops.

Posted on Jun 08, 2008

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My printer states "paper jam" although I don't see any paper. I bought new ink cartridges & it doesn't print the multi-color, only the black.


Paper jam means just that. Look for paper or a piece of paper jammed into a gear or stuck between a roller or even in your ink cartridge . When you put in your new ink did you take off the protective seal and run the HP software to check if it is reading the Cartridge ,You might want to read the instruction on how to install an ink cartridge. It might also help you ?

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Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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1 Answer

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If you ever buy any Xerox ink and you get a cracked ink stick call Xerox cb_transparent_l.gifus.gifspace.gifspace.gifarrow.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gif800-835-6100cb_transparent_r.gif and they will replace it free of charge. Otherwise you risk this problem.
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could your problem be room humidity? in fast, the paper doesn't have time to get saturated with moisture. see if the rollers that feed the paper are making contact with the sheet. perhaps the bottom idler roller isn't coming up far enough.

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