When i plug the camera USB into the computer's port, it is not recognized by my computer. it works fine on other computers, and i have uploaded the software, and, yes, the camera is on when i connect it. i tried every port on the computer and none work.
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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive.
There are also plenty of photo catalog software packages out there, some free, some not, that can transfer and catalog your pictures so you can quickly find pictures from Susie's birthday party, for example. Just do a google search for "photo catalog software".
Another way of downloading images is to remove the memory card from the camera and insert it into an USB card reader, then plug the card reader into the USB port on the computer. The computer will see this as an external memory device, you can then open the folder/s and copy the images to the computer.
The USB connection seams to be very sensitive try pushing the USB cable into the camera firmly and wiggling it. Once the mass storage device is recognized be careful not to move the plug. The connection can be very flaky. Good luck, Mike
Check by plugging it into the other USB Port, sometimes a port refresh helps, Some times if you start up your mac with the camera plugged in it only thinks it has a drive there...swap to the other drive and wait to see if it is recognised, you can also open drive utility and look for it there as a Plug in Drive... this may help as it may show up there unmounted, if so then click the Mount Button. ...C
Try uninstalling the Fuji software completely, through the Windows control panel. Don't use the supplied software at all. Make sure the camera is unplugged from the computer. Open "my computer" and note which drives are present. Now plug in the camera (still turned off) to the USB port. Turn the camera power switch on. Wait and see if a new drive icon shows up. It may take a minute or so. If you get a new icon (probably Fuji DSC or similar), you should be able to open the new drive and access the images through the various folders. If not, can you see images on the camera screen (when not connected to computer)? If yes, maybe a bad cable. If no, could be corrupted images on card.
The key to getting back to "It used to work fine;" is to make Windows "GO BACK IN TIME" to that moment when it last "It used to work fine;" occurred. How to do that. Try to pinpoint the exact date that it started acting badly. Now do this: START-ALL PROGRAMS-ACCESSORIES-SYSTEM TOOLS-SYSTEM RESTORE. I'm hoping you actually have RESTORE utility turned on...Now select the restore date BEFORE it quit working. DONE! Windows will run as it used to run when all worked well. I use RESTORE all the time and I have 100% success rate!