Question about Bugaboo Frog Stroller

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Unfolding the Chassis - Handlebar Loose

I just purchased a Bugaboo Frog. In unfolding the chassis, I follow the instructions below. After I hear the click on both sides, I notice the handlebar can still be moved slightly in the other direction. Does this mean the handlebar is loose or may present a problem? Please advise.

"To unlock the handlebar, pull the two release knobs towards you and lift. Do not press on the handlebar while pulling the knobs. 2 Release the knobs and raise the handlebar to the position shown in Diagram B until you hear a click on both sides."

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  • Anonymous Jun 23, 2008

    unlocking the handlebar

  • mckane14 Nov 14, 2008

    i have the same problem the handle bars move slightly back and forth after locked in place.

  • Kalifornia Nov 20, 2008

    Our Frog has broken like this twice. The handlebar is no longer in a firm position after locking, having about 6' of travel in both directions. While pushing you may hear an occasional pop in the internal mechanism as the lock releases, causing the handlebar to unlock.

    The first time this happened the Airline took responsibility and was able to get new parts in about 6 weeks. The second time was about three months ago, and I have not been able to get a Bugaboo Service to call me back.


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I had the same problem... the handlebar would 'un-pop' and shake around a lot making the whole stroller unsteady. I started to get all upset and worried about sending it back but i decided to clean it first. After using the silicon spray from the maintenance kit on the joints of the stroller IT WORKS LIKE NEW! yay! Try this before assuming its broken :)

Posted on Mar 02, 2009

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If you continue to hold the release knobs toward you, you can reverse the handle bar completely to the other side. If you release the knobs as soon as you hear the click, the handle bars should lock into place, although it isn't as steady as it should be. It could be a little shaky, but shouldn't move the other direction if the release knobs aren't pushed.

Posted on Jun 28, 2008

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Dont no how to unfold it


To unfold the Frog:

Stand behind the chassis with the handle bar nearest to you.
Bend down (leaving the chassis on the floor - don't try an elevate it at all) hold the handle, push the small white button in on your left hand, once depressed pull both triggers (one either side), this will release the handle.
DONT try and open the chassis just yet!
Lift the handle up and stand upright.
In front of you, you will see two parallel axles (nearly touching the floor) place your foot onto the BOTTOM axle and gently push downwards and then kick it outward away from you.
This should open the chassis.
Once the chassis is open, it will appear to be unstable, this will STOP once the seat OR carrycot are clicked onto the chassis.
I hope that all made sense and helps you.
Faling that, I would suggest that you perhaps contact for some advice as this is extremely hard to convey in text - Good Luck!

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