Question about Broan-NuTone Allure II QS230SS Kitchen Hood

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Does not take up the smoke or steam - 2nd unit

I had an electrician install a qs230bb hood. The rattle and vibration was so bad the glasses in my cabinets across the room rattled and the hood lights shook. The electrician tried everything but could not eliminate the problem. Customer support said it could be the blower unit is out of balance and suggested I contact the place of purchase and get a replacement hood. I had to pay an electrician again to come back to take the original one out and install the new one to an additional cost. costing me over the amount paid for the hood, over $220). The new hood was installed and a lot better noise and vibration wise, but when I fry or boil water on my front burners, the steam goes into my face and up the front of the hood into the bulb area. When I try to boil water or cook on the back burner right under the blower unit on the left side, even on 3rd speed the steam does not get sucked up, it goes all over my tiles behind my stove. This is very frustrating. I thought this was a reliable unit and company from all my research and all it has done is become a glorified $450 light (incl 2 installations and purchase).

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  • DIYalways Dec 22, 2008

    We installed this hood today, without ducting, following the instructions, particularly 1-10 under "Prepare the Hood". The air exhausts out of the vents on top of the hood just fine, but there is no suction drawing the steam up at the filter, even directly below the fan motor. We've tested with a 1" piece of paper and even 1/2 inch from the filter, it does not get drawn up! The solution said to make sure the vent cover is removed. What vent cover? There's no reference to a "vent cover" in the manual that we can see. Assitance would be greatly appreciated!



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It really depends on the exit. If the duct exit has to travel really far before exiting it tends to not have as much suction. And like solution 1 said. Make sure the plate was removed

Posted on Jun 13, 2008


Check and see if vent plate was removed so fan can exhaust air

Posted on Apr 16, 2008


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