Question about Amcor PLM-14000E Portable Air Conditioner
Motor completely froze up now! My unit just has a very loud humm when turned on. Getting Amcor to send me another one. Really sucks I have to pay $100 for shipping for something that is under warranty and is only 6 months old. Customer service at Amcor confirmed the motor is bad when I told them about the noise. Makes me think this is a very common problem and a common complaint on these units. Anyone know how to get the $100 back? Class action lawsuit? Do enough other people have this problem?
Posted on Aug 02, 2008
I have the same problem. I pulled the down motor out myself and completely dissassembled the A/C unit.... built very well, shitty flaw of the down motor. It is a 5 wire motor, ground, hi power, lower power, and i believe 2 switch wires.
Motor reads "Mota001-2004b-
Infostar technology LTD.
Weird if you look at the amperage x voltage it does not equal the specified 60 watts. The bearing in the unit seems to have failed which ultimately led it to overheat i believe and render the coils useless.
The unit spins when you spin it but as soon as y ou apply power it comes to a dead stop and resists turning with all my might. I bench tested it with every combonation of wiring i could which seemed logical based off the wiring diagram.
Also the squirrel cage part of the fan is detatchable from the motor. Although my plastic squirrel cage seems to have a crack in it on both sides where the metal washer that connects it to the motor goes.
i called amcor 3 times emailed them 4 times, left voice messages and no responce for 3 weeks. I called again and got someone. They said they could not help me. I said i dont need their warranty just SELL me the replacement part i will send you the old broken part along with money for the new one, just sell me a new one... nothing she refused and said im pretty much out of luck by by $700 really worth the 8 months you worked...
i was thinking about unhooking the squirrel cage part of the fan from the motor as i already have. bolting the motor back in their to the plastic housing which seals it to heat exchanger, just to create a seal but without the stupid squirrel wheel. The just wiring an inline fan with equivellant power draw, and CFM rating and just splicing it to the stock wire connecters and pluggin it back in.
My only problem is this is a 5 wire system and im confused on what to do with all the extra wires as the new fan will probably be just a ground and a positive.
So 1: it will only run high speed and not low speed, and 2. what about the switch wires, are they even neccessary?
I tried googling this fan but to no avail. Anyone want to conspire on how we can all do the same jimmy rig and get our super expensive and nice, yet unreliable air conditioners back in action?
my emails is Ws6transam2002m6@hotmail.com feel free to email me if you found any good ideas for wiring a different fan to this 5 wire system or if you found a place to get a similiar item that will bolt right up.
Considereing maybe rebuilding this too, bearing would be nothing to get, just measure and look online for similiars but how do i replace the coils? kinda cant i dont think its a pretty big chunk considered pretty much the whole motor at that point, cuz the armature doesnt really go bad. this is also a brushless motor...
Posted on Sep 02, 2009
I have the same problem, have had it since I bought it.
Posted on Jun 25, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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