Question about HP Photosmart 3210 Printer

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HP Photosmart 3210 Printer

Printer will not scan?????

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  • tobyjoan Apr 14, 2008

    my new reconditioned dell came with vista installed. i download the drivers fro hp site. when i try to scan i get no scan options. my printer is 2-1/2 yrs old so hp is of no support.



    help


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Http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47754-1&lc=en&cc=us&dlc=en&product=439488&os=2093

Check to make sure you don't have "HP Director" under your start menu. The link above has the full package of windows vista drivers, which includes the scanner drivers.

Posted on Apr 19, 2008

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Posted on Jan 02, 2017

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We are not sure what could be the cause of this issue. There is a simple method to fix this issue
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Try this:


1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
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4- Plug in power source and turn printer on. Wait till you get a error message and push "OK".
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Hello
The software to use with your hp scanner is called "HP Image Zone" 
The instructions for installation are here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00481875&lc=en&dlc=en&cc=us&product=501843&lang=en

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I had the same problem and this is what I did to fix it.

Go to control panel
choose printers
look to left and find scanners and cameras
click scanner
a pop up should direct you to scanning options and will lead your scanner to scan the item


hope this helps

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