Question about Tomtom One Europe v2 GPS Receiver

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Tomtom problem working normal

Ever since i connected it to the computer it hasn't been turning on. This is what I did:


I plugged it into my computer via USB and then installed the program. I think windows installed a driver for it.

Then I tried putting safety cameras on it but then didn't bother with it and unplugged the tom tom from the computer. I then Turned it on and it shoes a image like this one here


http://www.tomtom.com/lib/img/cs/654_02....

when i turn it on, a thing shows when the card is being pulled out of the tom tom then a cross it being draw on it like the one in the image above ^

I have tried resetting it several times and then it make the memory card (SD) coded and when i read the files on thew computer they have a strange code on them and i don't understand it. the files are all 0kb and when i try opening them it says it could not read from disk.


After that i formatted the memory card and put on 1 voice and 1 map using the tom tom home program. And now i don't know what to do. Please help I'm desperate plus it's not even mine. :help: :help:

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This link to the TomTom site refers to your prob. Haven't read thru' it but maybe it's the solution.

http://www.tomtom.com/support/product.php?ID=1679&Language=4&query=red+x&FID=6363

Posted on May 05, 2008

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To ensure that your device is correctly connected to your PC, please do the following:-

STEP 1 Run the Registry Cleaner Tool

• Disconnect the TomTom and remove any USB devices from your PC, If you use a USB Hub, please disconnect that also.
• Run the RemoveRegEntries tool. You can download it from :-http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
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STEP 2 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
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• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
• Connect the TomTom to a USB port on the back of your PC. We strongly suggest that you use a USB 2.0 port and not a USB 1.1 Port. (USB 2.0 ports are faster USB ports, which are standard on all modern PC's, older PC's and some laptops may still use USB 1.1 ports which are slower and can prevent some USB devices from connecting properly).

STEP 3 Switch the TomTom On.

• On your PC, open My Computer
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• Look at My Computer, do any disk drives appear as you switch the TomTom On? If so, which drive letter is it?
• Double click on the TomTom disk.
• What files and yellow folders do you see?, please make a note of them and reply back with what files and yellow folders you see. If possible, please provide us with a screenshot showing all the details.

If the device is NOT listed as a 'Removable drive' under 'My Computer' when you switch the TomTom On, try the following:-

STEP 4 Check Device Manager

• Disconnect the TomTom from the computer.
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We also suggest it is a good idea to try to connect your TomTom to another PC to see if you get the same problem.

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