Question about HP Photosmart 2575 All-In-One InkJet Printer

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Printing 5X7 photos

When I attempt to print a 5X7 photo, the result is a pattern of 4 to 5 stripes across the photo.
These white stripes are evenly spaced and they are not present when I print a 4X6 size.
I just inserted a new print cartridge and purchased a new pack of paper - and it still leaves the stripes.
any ideas?

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  • Anonymous Mar 19, 2014

    I have an HP z5200 color plotter and am printing a poster from Powerpoint or PDF (neither works). Wherever there are photos present in the poster, vertical white stripes extend through the colored background. Any suggestions?

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  • 47 Answers

Try aligning and cleaning the cartridges

hope this helps

Posted on Apr 12, 2008

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I have an HP Photosmart A646 printer that I bought in the hopes of printing to 5x7 card stock. We have pre-printed card stock that we use for gift certificates and we need to be able to feed the card stock...


Thanks for visiting FixYa!

Depending on the program you are using to print your gift certificates, try this-

1) Open the program and open the file you use for your gift certificate.
2) Click on 'Layout' then 'Page Set Up' (probably found in the top menu bar by the right side of, FILE.)
3) Select 'Landscape' and then select, 'Custom'.
4) Enter 5x7 for height and width.
5) Enter the information you need in the data field, (ie, name address, etc.)
6) Select, Print.
7) When the 'Print Manager' box opens, click on, 'Properties'.
8) Click on, 'Type' and choose, "Envelope'.
9) Click on, 'Size' and choose 5x7. - and click, OK.

Your printer should have a slide where the paper is inserted. Place one of the 5x7 cards in the slot just as you would an envelope and slide the slider until it is 'close' to the card but not directly against the card.

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1 Answer

When i try to print a photo i get white stripes across the photo. I bought a new ink cartridge but it didn't help.


White stripes across a print-out usually indicate clogged printer heads: look at your user manual on the cleaning procedures.
You can try cleaning BOTH the Black and Color cartridges heads by gentling cleaning and wiping the heads with clean moist tissue paper/kitchen paper. Also clean and dry the contacts (eg. copper looking printed circuit).
For bad and very dirty print heads, I also use a warm shallow dish of water and wash the head only and then dry off with clean tissue paper.
After re-inserting the cartridge, I suggest that you do a cleaning cycle and alignment and do a test print to ensure that the printing is back to normal.
Hope it helps: let me know how you go.

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What version of Works you using ?
Do you have the Dic for Works ?

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