I charged up the player yesterday now today it won't turn on. Serial# AV1A0651002553.
When I plug in my mp3 phillips go gear serial #mw000537013885 my computer does not even detect my device also my device no longer turns on. Is there any way you could fix my problem I really like my mp3
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I have a phillips go gear 8 MGB.numbers on inside of mp3 is 4901v3.68 and sstm12 080929 . I have tried reset & charging it but nothing will make it turn on. I spent alot of money on this thing for it to work a short period of time.What can I do???????????
when that happened to me i plugged it into the BACK USB port of the computer and let it charge for three hours it sould be fine
no clue y the back works and the front doesnt when that happens but it does :P
Check to see if there is a reset button someplace on the unit. Quite often, they will need to be reset. You should also (if it's an option) plug it in to your computer via USB and go the Creative's website to update the software.
Does it say Philips and then go dark? If so, try pushing the reset button. Mine did this yesterday, because I did a complete erase. I had to push the reset a couple of times, then it started working again. I'm back in business, and listening to my songs as I type this.
Is your battery charged fully? Did you let it charge via your computer?
Make sure you are using the original USB cable that came supplied with the GoGear, and then try the volume + method again. If the volume + method doesn't work, then there is a problem with the USB port recognziing the device being plugged in - or, the player was physically damaged.