Question about Epson Stylus DX4200 All-In-One InkJet Printer

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Epson DX 4000 printer

Scans and prints from the computer, but has stopped photocopying.
Any clues, guys?

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  • 4 more comments 
  • andycandy Apr 12, 2008

    To Basti.



    No. no error lights on. It simply just wont copy.

  • andycandy Apr 13, 2008

    Further to my DX 4000 not photocopying, I should add that there are no error lights on but that when I try to use it, the paper loads as normal (gets grabbed and pulled about half way down) but then virtually stops. It makes printing noises but the paper doesn't really move.

    If I let this go on for about 5 mins the paper may move a half inch or so and when ejected will show a tiny square of poor print on the top left side - usually in colour although the doc was black and white. Aaaaagh!

    Andycandy.

  • andycandy Apr 16, 2008

    Basti

    I' ve done all your suggestions including the nozzle check - no probs there. Think you may well be right about the wiring. That makes sense but unfortunately I am no sparky so I will have to leave it at that. It doesn't respond to swearing or thumping either !



    Thanks for trying. Although we didn't make it this time, it is good to know there are guys like yourself out there willing to lend a hand. Thanks indeed and for the Fixya site. Andycandy.

  • andycandy Apr 27, 2008

    To Basti.



    Sorry I'm so late replying. Been a bit tied up. It is out of guaruntee unfortunately, but no harm in trying I guess. Yup, I am in the UK, and say thanks again for trying. All power to u.



    Cheers, Andycandy.

  • andycandy Apr 30, 2008

    Basti, if you r still there....

    Problem fixed. Turned out that a family member had accidentally pressed the top of the two middle buttons and not known it. This put the machine into photo mode (10 x 15 or the UK 4 x 6 inch).This is the small button with the image of the portrait photo beside it. My stepson put it right in seconds. How to feel a prat.......

    Anyhow, there it is for what it's worth. Thanks again. Andycandy.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 11, 2010

    Are you getting an error light on the control panel when photocopying?

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Thats interesting, check for obstruction inside the printer and try to do a selftest in which it will print a nozzle check pattern, chances are there is a faulty wiring that is why its not accepting commands when copying something. try to turn off printer and unnplug it from power supply then plug it back on a different socket or power outlet,
try copying again.

Posted on Apr 14, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 17, 2008

    You are welcome, r you in UK or US? unfortunately thats a hardware issue already, but you have a year warranty from the company try to call epson for a replacement.

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