Question about Kitchen Ranges

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Frigidaire Gallery Series

Model CGES387CS1 - both the baking and the broiler element wont come on, we checked the circuit breaker and thats ok. Can't visually see a break. We were cooking and then i noticed it wasnt working anymore, no smell, no noise....just silence...lol If one or the other element doesnt work, will both stop working? If there is a fuse, where would i find it? Any help on this would be greatly appreciated

When I turned on the oven, there was a flash from behind the clock, and then the circuit breaker blew. I remove the integrated circuit that is found behind the clock and part of it was melted. The part costs $320. I am wary replacing the part because I do not know the cause and am worried that the new one would blow too. If I get a technician in to replace it, it becomes his risk to replace the part, and so the total would be around $500 with tax. I am disappointed that this happened with a stove that is less than 5 years old and now wonder if is it worth it to repair.

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  • wccl343 Nov 14, 2008

    I could have written what you just wrote -- Exactly the same thing happened to our range -- 5 years old -- a flash -- popped the breaker --- and no more oven -- Clock fried and 400.00 repair bill !! . Repair man said don't bother fixing it -- too many of these ranges have the same problem. He claims to have serviced 4- 5 in the last month. So we will donate to the local landfill....

  • wccl343 Nov 14, 2008

    I could have written what you just wrote -- Exactly the same thing
    happened to our range -- 5 years old -- a flash -- popped the breaker
    --- and no more oven -- Clock fried and 400.00 repair bill !! . Repair
    man said don't bother fixing it -- too many of these ranges have the
    same problem. He claims to have serviced 4- 5 in the last month. So we
    will donate to the local landfill....

  • brucecraig Dec 23, 2008

    After 3 years of minimal use the EOC on my Frigidaire Gallery Series range just stopped working. $270 CDN for the new part and no guarantees. Give me the old ranges with no electronic touch pads.

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The control is bad and will have to be replaced, nothing need to happen for the eoc to fail i see them fail new out of the box

Posted on Apr 12, 2008

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Good Afternoon Arthur, thank you for your post! If only the bake element works, but the broil element does not then more than likely only the broiler element would need replacing. Let's try resetting the oven by either flipping the household circuit breaker off or by unplugging. It is important to wait roughly ten minutes and then turn the appliance on. If both your bake and broil element does not work, then there might be a problem with the wiring communication. However, if the issue persists, it would be advisable to contact a professional to diagnose the EOC (electronic oven control) or a potential wiring failure. I am fairly confident that an authorized service agent will be able to restore your appliance to its normal operating condition. You can often locate a qualified service technician on the manufacturer website.

Thanks for allowing me the opportunity to assist you!

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Good Afternoon Friend,

I see that you are having trouble with your Frigidaire range, model# FEF336BC, broiler and bake element not heating. I would give your range a hard reset. You can do this by either unplugging it or cutting the power at the circuit breaker for 2-3 minutes.

After restoring power you will need to reset the clock. You will do this by entering in the time and pressing start.

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