Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Icemaker not making ice

We have the whirlpool gold side by side. icemaker/water not working.worked for the last 7 years...not sure why

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  • LindaJoe Apr 13, 2008

    not sure exactly what that means. Where is this "water valve" at the main water source or in the refrig.?

  • Anonymous Apr 14, 2008

    Same model. Stopped making ice after 3 years.  Could not locate the problem.  Would appreciate several things to look for.


    Munir from Las Vegas

  • Anonymous Apr 27, 2008

    The ice maker has worked for 2 1/2 years and now suddenly it doesn't make ice any more. Unit was purchased new 2 1/2 years ago. Wondering where to start looking for the problem and how to go about it. If it is the water valve would the water in the door not work also? I still have water but no ice. If the line is frozen how do you get to it to thaw it out, also why would it suddenly freeze up after working for 2 1/2 years?

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The same thing happened to my Whirlpool gold. Defrost it for 24 hours and the ice maker now works.

Posted on Apr 27, 2008

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Ice maker issue (deffective) water valve, frozen fill tube feeding water into the ice maker

Posted on Apr 12, 2008

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1 Answer

Ice maker is not working


The water tube to the icemaker inside the refrig maybe frozen up. Thaw out with your hair dryer. To make sure the tube is clear. Shut of the water to the refrig, disconnect the inlet water line to the icemaker. Insert a flexable through the connector fitting, I used a zip tie. The flexable item should go all the way to the icemaker

Solution #2 Replace the "water inlet valve" at bottom back right of refrig. Easy To Do.

Jun 05, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

My side-by-side Whirlpool Gold is not making ice.


could be bad solinoid, only letting water to dispencer, u could switch sol leades to see if water goes to ice maker, but check ti make icemaker is on first

May 29, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Icemaker on side by side not working


Change out your ice maker. If your icemaker has worked for 6 years, you got lucky! They normally have to be changed out every couple of years. We have an unlimited inventory of appliance parts for Whirlpool, so please call us to send your parts out and we'll get them out right away!

Sep 17, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

1 Answer

My whirlpool gold side by side refrigerator ice maker has stoppoed working. Is there a process to troubleshoot and determine the cause?


Pour about 1/2 cup of water into the icemaker . If it freezes and dumps , replace the water inlet valve . If it does not dump , and holds the cubes , replace the icemaker . Also , make sure the coils are clean and free of dust , lint , etc..

Aug 13, 2009 | Whirlpool Refrigerators

1 Answer

Whirlpool Gold Refrigerator (GS5SHAXNLOO) Ice maker not running, some ice in maker melted together


I have the same model. This has happened to me several times (usually when the door was kept ajar without notice).
Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!

May 29, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Whirlpool Gold Conquest IceMaker


HAVE YOU CHECKED YOUR WATER VALVE LOCATED AT THE BACK BOTTOM RIGHT OF THE APPLIANCE THAT MIGHT BE THE CAUSE OF THE ICE MAKER NOT WORKING.LET ME KNOW IF YOU REQUIR FURTHER ASSISTANCE.GOODLUCK.MOHAMED

Sep 16, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Ice maker is not working


Likely that the water supply tube to the icemaker is frozen. It will be a white rubber tube on the right side of the icemaker. Warm it with a hair dryer, remove it from its aluminum tubing, and make sure there is no ice all the way back to where the supply tube comes from the water valve. After thawing, your icemaker should start working again.

Now..... why did it freeze? Most likely, there is a restricted airflow to the back of the unit, which is need to keep that aluminum supply tube just warm enough to assure all the water flow OUT of it into the icemaker, and doesn't freeze up on contact. Make sure your coils and the airspace under the fridge are completely clean (vacuuum them well) and it should cure the problem.

Jul 16, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Broken ice maker


Make sure icemaker cycles. If it is most likely bad water valve

Jan 05, 2008 | Refrigerators

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