Here, this is what I did to fix this problem. copy and paste from my original post on anythingbutipod.com
"My player is completely charged, I have XP w/SP2 - I can turn it on
and listen to the default audio tracks and videos...I just can't get my
computer to recognize it AT ALL!"
also, when I try to allow "everyone" to the USB....I found that in the advanced section I have TWO "everyones".
The one that says "full control" says "not inherited" in the inherited
from column...the other says "read" and
Should there be two of them in there??? Because when I try and switch
the read to full control, it reverts back as soon as I select apply or
ok....I tried deleting it but it re-creates itself soon as I go out of
so I was told to do this:
Sounds like an NT problem. I don't know the exact steps to do this, but
you'll need to remove inheritable permissions from that, which will
remove the "inherited" attribute, leaving the locally-controllable one.
So open "run" command in the start menu and type "regedit"
From there follow this path...
"hkey_current_config" -> system -> current control set -> Enum -> USB
Do what I copy and pasted above and then plug your Zen V:M in and it should recognize it.
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The rapid-blinking blue light means that the Zen's battery is too drained to allow the player to turn on.
It can take 24 hours or more to completely recharge the Zen using USB. If you see the blue light blinking slowly when you plug it in, then the player is charging, and you will have to wait for it to finish charging.
If, after leaving the Zen to charge for more than a day, it still does not turn on, then the battery may be defective and not able to be charged anymore. The battery will have to be replaced.
Check that the Creative Zen Touch has the most current version of the firmware driver. Firmware updates typically fix most common errors and problems encountered when using the Zen Touch. Turn on the MP3 player and select "System" in the home menu. Click "Information" then press "Settings." Select "About." Look for the internal firmware's version number listed under "Version." The most recent firmware is 2.01.00 and was released in 2006. If your software is outdated, download an update from the Creative support site: http://support.creative.com/downloads/download.aspx?nDownloadId=100120
Ensure that the song files you are trying to transfer to the Zen Touch are compatible with the player. On your computer, right click the song file to view its file format. The Zen Touch can play all unprotected WMAs, WAVs and MP3s. It does not support the popular protected AAC format that is used in online stores such as Apple iTunes.
Verify that the Zen Touch's internal battery is fully charged. This may cause what appears to be a blank or dead screen, as well as slow responsiveness to your touch. Insert the power adapter brick connector into the Zen Touch's power port found on its right-hand top corner. Plug the adapter into a wall outlet to begin charging. The MP3 player will be finished charging in four hours. You may use the MP3 player while it is charging, but this may slow down the charging process.
Adjust the screen contrast on the Zen Touch. This may resolve any issues you have with viewing the screen in bad lighting. From the main menu, click "Settings" and choose "Contrast." Slide your finger up or down the Zen Touch's touch pad to adjust the contrast to a suitable setting.
i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?
unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem
This solved the problem:
I plugged the ZEN out from the PC and pressed the reset-button, then pressed the play-button while turning it on again. when the creative logo appeared on the screen I released the play-button and a recovery-meny appeared. I used the clean-mode, which fixed the problem.