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i was trying to charge my zen on a cpu at work that did NOT have the zen installation disc installed on it. the lightning bolt over my battery sign indicated my zen should have been charging, however it did not. later that night i plugged my zen into my own laptop at home, the one that i installed my zen to in the first place, and it worked fine.
Yes you need a creative charger. generic brands usually damage any electronic device. you need to get a creative charger, and hope that it will solve your problem. if not then you may need to ger a battery too.