Question about Xerox DocuColor 12 Printer

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Code error # 9-356

Copier printer doesn't start. It says failure system, please turn off and then turn on again. 9-356

Please, if you have any solution for me, I'll apreciate it.

Thanks a lot.

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  • Anonymous May 12, 2008

    Docucolor 12 doesn't start. It says failure system, please turn off and then turn on again. code error 9-356

    I have changed yellow toner but is same thing

  • pekaz May 23, 2008

    Docucolor 12 doesn't start. It says failure system, please turn off and then turn on again. code error 10-355

  • Anonymous Apr 14, 2009

    have mesage 10-355
    any solution?

  • Anonymous Apr 14, 2009

    10355

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Yellow toner may not be empty. Motor that drives the yellow toner may be faulty or stuck. Check motor spinner that engages the toner spinner. It should be locked on either direction, if not....start disassembling if you know what you are doing or call a Tech.

Posted on Jan 15, 2016

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That is a yellow toner empty message.

Posted on Apr 13, 2008

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