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Cannot get wireless on Actiontec WI1424WR

Hello.

I have the Actiontec WI424WR wireless router from Verizon. I can get online just fine when it is wired, but the wirless does not work. I went into the routers page, turned it on , but everytime I turn it on(via the routers page) it goes back to the off position. Even when I have it actually turned on, the switch on my Toshiba Satellite A135-S7404 (which runs windows vista basic-ew)


I contacted verizon and they tell me I would have to buy a new one , this I do not understand, it never worked , it's a faulty router. I have never used wireless, so I wanted to try it out.

Any other information you need, perhaps even screenshots of my setup, please let me know. Thank you for your time.

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  • Haydun Apr 14, 2008

    I meant buy a new router. The wireless for the router has never been used, because I didn't have a laptop that was capable, when I first got fios. Seeing as how I got the laptop after the warranty expired, Verizon will not replace it. Which , to me, isn't really fair. I mean, it's obviously a faulty router.





    I did everything I was supposed to do... matched settings from my routers page and on my laptop.



    When I said "it goes back to off position".. I meant when I go to the routers actual page and clicked it to be on, then hit "apply"... it goes back to off, on the routers page. I know it is not my laptop, because I did once connect to someone elses ssid, just to make sure it was not my laptop.

  • Anonymous Dec 12, 2008

    after reset, no wireless no aga

    in, but with cable connected, it works

  • Mark Kessler May 11, 2010

    Buy a new what? Router or Wireless adaptor on your laptop?



    After turning wireles on in the router setup page, did you connect to the router's wireless signal with your laptop?



    I'm not sure what you mean by 'it goes back to the off position'

    Do you mean the setting in the setup page, or the light on the front of the router?

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Try to reset the router to his default setup

Posted on Apr 15, 2008

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