Question about Computers & Internet

1 Answer

Cannot get wireless on Actiontec WI1424WR


I have the Actiontec WI424WR wireless router from Verizon. I can get online just fine when it is wired, but the wirless does not work. I went into the routers page, turned it on , but everytime I turn it on(via the routers page) it goes back to the off position. Even when I have it actually turned on, the switch on my Toshiba Satellite A135-S7404 (which runs windows vista basic-ew)

I contacted verizon and they tell me I would have to buy a new one , this I do not understand, it never worked , it's a faulty router. I have never used wireless, so I wanted to try it out.

Any other information you need, perhaps even screenshots of my setup, please let me know. Thank you for your time.

Posted by on

  • 1 more comment 
  • Haydun Apr 14, 2008

    I meant buy a new router. The wireless for the router has never been used, because I didn't have a laptop that was capable, when I first got fios. Seeing as how I got the laptop after the warranty expired, Verizon will not replace it. Which , to me, isn't really fair. I mean, it's obviously a faulty router.

    I did everything I was supposed to do... matched settings from my routers page and on my laptop.

    When I said "it goes back to off position".. I meant when I go to the routers actual page and clicked it to be on, then hit "apply"... it goes back to off, on the routers page. I know it is not my laptop, because I did once connect to someone elses ssid, just to make sure it was not my laptop.

  • Anonymous Dec 12, 2008

    after reset, no wireless no aga

    in, but with cable connected, it works

  • Mark Kessler May 11, 2010

    Buy a new what? Router or Wireless adaptor on your laptop?

    After turning wireles on in the router setup page, did you connect to the router's wireless signal with your laptop?

    I'm not sure what you mean by 'it goes back to the off position'

    Do you mean the setting in the setup page, or the light on the front of the router?



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 176 Answers

Try to reset the router to his default setup

Posted on Apr 15, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Actiontec GT704WGB from Verizon is working through Earthlink yet Verizon still thinks it is providing service and want to set up my "account"

Sounds like you have Verizon software on your computer. The router has nothing to do with that. Go into control panel > add remove programs and remove the Verizon software.

Feb 02, 2013 | Actiontec GT704WG Wireless Router...

1 Answer

I have an actiontec gt704wg wireless router (from my previous Verizon DSL service)...I now have a Netgear CGD24G wireless router with Brighthouse roadrunner service...I want to connect my actiontec router...

unfortunately, no. You would be better off Ebaying the actiontec and getting a dedicated router- the reason is that the only uplink on the actiontec is the dsl port- not ethernet. Theoretically you could mod the firmware to make the wireless an access point only- but it would still have the achilles heel of needing an uplink.

Mar 21, 2011 | Actiontec GT704WG Wireless Router...

1 Answer

Hi I want to know on how to setup the verizon Modem/Router I already have a Westell 6100G and i want to upgrade to the new one called Verizon Wireless modem/router model:GT704WG.

Are you on Consumer Verizon DSL? Fair warning if you are using Business Static- the Actiontec is a poor choice due to issues working on a static IP circuit. - I'd use a 6110 and a third party router! However, by default, the only thing you would need to do to setup the modem is go through the activation page when you plug the modem in. If you require an user name and password, it would set that up. Bar any problems, you can contact Verizon technical support since the Actiontec Gateway is fully supported.

Aug 28, 2010 | Actiontec GT704WG Wireless Router...

1 Answer

NO PSN with Actiontec GT704WG Verizon

If you can access the internet it is not a problem with the router. Are you able to access the PSN site but rejected when you enter your credentials?

Feb 04, 2010 | Actiontec GT704WG Wireless Router...

1 Answer

Nonexistant customer service by Actiontec

After my second call to Actiontec ended with the help desh hanging up on me, Actiontec did respond to an emailed plea for help and prompty provided a complex script which they labeled confidential to address this problem. The bottom line seems to be Verizon either installed hardware that is incompatable with an Exchange server or they did not configure the insallation correctly. In so many words, Actiontec feels it is a Verizon problem. I wish me luck in getting to the right place to deal with that, even though I am a Verizon stockholder.

Mar 27, 2009 | Actiontec GT704WG Wireless Router...

1 Answer

Verizon DSL, keep losing signal, 2 different routers, same issue

try upgrading your verizonservase to the power pake one they might have a better router for you wich is the 29.95 on for high speed internet servas

Jan 04, 2009 | Actiontec GT704WG Wireless Router...

1 Answer

Cannot get the router to broadcast wireless

Check for a firmware update @

Please remember to rate all users who assist you for free :)

Aug 18, 2008 | Actiontec GT704WG Wireless Router...

1 Answer

Cannot get wireless working. please help.

Hello ,

One known solution to many of the Actiontec WI424WR Problems is to upgrade the firmware using the Routers Web Interface to download and install , there is also a glitch you may encounter while upgrading , the screen may appear to freeze during the process but to udate the screen you just have to refresh the page,

Hope this helps

Apr 12, 2008 | Computers & Internet

4 Answers

GT704-WG with Verizon firmware

I just flashed my verizon modem FT704-WG with the actiontec update upgrade301060gt704wg.img. I then selected "Obtain an IP Address through DHCP" and bam away we go... working better than verizons version.

Jan 21, 2008 | Actiontec GT704WG Wireless Router...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

1,395 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides