My dear friend this is an very common problem people do face with.
Press
and hold the "End of Cycle Signal" button for
approximately three seconds until the "Control Locked" indicator light
shuts off.
Testimonial: "Thank you very much."
Try putting the machine into diagnostic mode. If it won't enter diagnostic mode, then you need to replace the main control board.
DIAGNOSTIC TEST
The washer must be empty and the control must be in the OFF
state before pressing the touch-pad sequence to start the test.
Starting the Test Mode
? Close the door.
? Push CONTROL/ON (if present on this model).
? Select the DRAIN/SPIN cycle.
? Select NO SPIN by pressing the SPIN SPEED touch-pad.
? Push PREWASH OPTION four times within five seconds. (If
PREWASH OPTION is not present on this model, press EXTRA
RINSE four times within five seconds.) C:00 will light up on the
display.
If the Starting procedure fails, push the PAUSE/CANCEL touch-pad,
then repeat the starting procedure.
Test Program Control
In order to advance to the next step of the test procedure, push
PREWASH OPTION touch-pad two times. If PREWASH OPTION is not
present on this model, press EXTRA RINSE two times.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/eab852a13fbc842085256aa200643dd6/$FILE/Duet%20Job%20Aid.pdf
What you need to replace is the microcomputer control. If you unplug the washer and take the three screws out in the back of the washer to remove the top, the microcomputer will be up top in the middle in the back, with all the wires going to it. It is an easy replacement. You can easily do it. The part # is 8182697.
Read more: http://forum.appliancepartspros.com/washer-repair/26326-control-locked-whirlpool-washer.html#ixzz0qjhToEps
http://forum.appliancepartspros.com
Here's what the Padlock represents:
Lock Function
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. children cannot accidentally start the washer by touching pads with this option selected.
To lock the washer, press and hold the DELAY START button for 3 seconds (on some models use SIGNAL button). To unlock the washer controls, press and hold the DELAY START button for 3 seconds. The control lock icon on the display will light up when it is on.
NOTE: The POWER button can still be used when the machine is locked.
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