Lexmark X5470 All-In-One InkJet Printer Logo
Posted on Apr 12, 2008
Answered by a Fixya Expert

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X5470 jammed How can I get inside the thing to clear mangled paper?

1 Answer

Anand Kumar

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  • Master 2,035 Answers
  • Posted on Apr 13, 2008
Anand Kumar
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Joined: Mar 09, 2008
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Paper Jams in the Printer ID:412





Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Related Questions:

0helpful
1answer

Rint,copy,scan or fax on my x5470 lexmark all in one. I unplug and restart compture and the fax still says paper jam check rollars dont see noughting.

Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:

  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If you're willing and physically able, you may also carefully turn the printer over. Any debris should just freely roll out from the feeder.
  4. If feeder is clear, place the printer on the table. Open the printer cover and remove the cartridges.
  5. Check the cartridge area for any obstructions in the paper path.
  6. Close the printer cover.
  7. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.
  8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem is fixed.
0helpful
1answer

I don't see a paper jam, but that is the error i keep getting. it will let me print or copy anything. the printer i have is a lexmark x5470

Leading cause of paper jams is debris/foreign objects that have accidentally fallen into the paper feed area.

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

0helpful
1answer

Lexmark x6570 paper continues to have feed problems after clearing jam.

Hi, In the following link are some tips and a good document on how to clear and how to check if there is something blocking the way of the paper and how to properly load the paper to avoid paper jams.
http://bit.ly/bdk0WJ
0helpful
1answer

Lexmark X5470 printer displays message "Clear paper jam, then press (check mark). There is no paper jam and it will not print with the message showing. I have cleaned the rollers but it didn't help.

try taking all of the paper out and then just print one sheet.

also make sure that it is new paper, lays flat and that you have fanned it prior to inserting it in the printer.
0helpful
1answer

Not printing

Make sure there is no paper stuck somewhere inside the printer. Sometimes what happens is that a when a paper jam occurs at the moment when you try to take the jammed paper out a piece could have stayed inside the printer or otherwise a sensor may be malfunctioning or not working properly.
0helpful
1answer

CLEAR PAPER JAM,

do a maintenance task on your printer.
do a roller cleaning, paper feed, etc.
or you can do a reinstall on the driver =)
0helpful
1answer

Paper keeps jamming, seems to want to pull on one side only when part feeded. x5470

then check out the roller by dismantling the printer. check if the roller has jammed in one side where the paper does not get inside..
0helpful
1answer

Paper Jam error

try to open the cover and reseat the ink.
the machine is trying tell you there is something stuck inside where the switch or the senser is located. usually right before the heater path. after the paper pickup roller.
2helpful
2answers

Paper Jam...and no paper is in side

make sure the machine is clean inside and you have the right paper
0helpful
3answers
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