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Problem for Lexmark Z1420 InkJet Photo Printer

Cannot install the CD-ROM on my main computer

By Sarah422cat on Apr 12, 2008

" "

I have a lexmark Z1420 which I have sucefffullly installed on my laptop . Howver I am unable to install it fully on my main computer .Help

Comments:

Apr 12, 2008

- I am using window vista . When I try to go to the solution center it says that program files are missing please uninstall and restall . I have tried this numerous times.

Apr 12, 2008

- I deleted all the drivers and installed them via lexmark web site - now it is missing lxdjpswx.exe

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Clarification Request

Posted by watadoo on Apr 12, 2008

What kind of error message are you getting during the unsuccesful install on your desktop? Also what is your platform?

Solution #1

posted on Apr 12, 2008

watadoo

Rank: Guide
Rating: 77%, 5 votes

are you installing on other than your C:/ drive. Also, is your vista machine a 32 bit or 64 bit machine? 64 bit machines have a second program file directory and my guess is the printer is looking in the wrong place for the installed drivers.

Comments:

Apr 16, 2008

- when you installed successfully on your laptop -- was that an XP machine?

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