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Unable to get chart software(Memory-Map) to connect with integral GPS

My Mio P550 runs TomTom correctly- TT is connected to GPS via Com2

But Memory-Map chart software will not connect with GPS, either using Com2 or(as MM makers say using the hardware port Com4).

Any suggestions please?

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  • 9 more comments 
  • pobble Apr 12, 2008

    hadn't considered that possibility.

    M-M comes on CD which I've downloaded to the PDA (blank) SD card, so I suppose it could be that the card I bought for this purpose is faulty or incorrectly formatted?- I'll try another and see what happens

  • pobble Apr 12, 2008

    I've now reloaded the MM charts onto a new 2Gb Kingston SD card ( same brand as before but different batch).

    The software still shows 'Unable to open COM port', so it seems unlikely that the storage card is at fault

  • pobble Apr 12, 2008

    Having reloaded the chart software onto a new SD card, the 'Unable to open COM port' legend pops up on screen

  • pobble Apr 12, 2008

    Replace the PDA?

  • pobble Apr 12, 2008

    Thanks for the various further comments.

    The Mio P550 is known to be compatible with Memory Map- it was recommended by others who use it with that software.

    It is also known that Tom Tom and Memory Map use different COM ports and I have previously uninstalled TomTom and still couldn't run Memory Map.

    Memory Map makers say that COM2 Program and COM4 Hardware(connect MM to this one) are the correct settings but not for me it seems.

    replacing the PDA is simply not an option- this is the second PDA I've tried with similar lack of success.

    Interestingly I am also struggling to get MM to work using a laptop- and serial port(COPM1) connector with a handheld Garmin GPS.screen displays 'Unable to open COM port: error 5

    In conclusion I reckon this software, for me at least, is a waste of time and a lot of money too, so it's probably time to move on and forget the idea.

    Thanks for your thoughts and efforts though

  • pobble Apr 12, 2008

    I must treat this a lost cause

  • pobble Apr 12, 2008

    I'm using TT5(which is not a supported product-TT6) and MM 2004 BUT the makers told me to use COM4(hardware)port. If I try COM2 I then get 'No GPS'

    I don't run the two programs together and as i said I've previously uninstalled TT and still could not connect MM with the GPS

    Baud rate is 4800

  • pobble Apr 12, 2008

    I don't have access to any other MM version

  • pobble Apr 13, 2008

    M-M OS Edition Version 5
    Vewrsion 5.1.3, Build 716
    Copyright 2005

    But shouldn't MM work if, as I did, I removed TT5 completely from the device?

    By the way I cannot remove TT again as I don't have the product code and last time it took over two weeks of effort to get that programme up and running again- I can't face a repeat!

  • pobble Apr 13, 2008

    Don't see any options for PDA Comm 4 driver and MM updates have been checked- however you may well be right since I'm having trouble getting the MM programme to work with GPS on this PDA and a clean, reformatted laptop too.

    Maybe an idea to flag this as an issue with MM makers

  • pobble Apr 20, 2008

    Apologies for this late response but, after much ado the MM manufacturers now tell me that the COM" port is the correct one and having sent them a data txt. file from the PDA they are confident that it will work.



    However, I've done a very silly thing, in that it was so slow and to be sure to get a good signal I left it out on the patio for a couple of hours, but then forgot about it and it rained overnight.



    Now I've got a dead P550 -problem solved!!!

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8 Answers

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Can you tell me which MM version you were using before so that we can atleast get it working.. And yes it is possible that your TOM TOM cannot connect through COM PORT 4 which is the cause of the problem

Posted on Apr 12, 2008

  • eagle338
    eagle338 Apr 20, 2008

    Damn.. thats bad..!

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  • 170 Answers

Works seamlessly with TT6 and Memory map 2004
what version memory map are you using?
Mitac Mio P550
Manufacturer: NMEA
Model: N/A
Port: COM2
Baud: 4800
is your baud set to 4800?
Also have you restarted and without running tt, try memory map.

Posted on Apr 12, 2008

  • Scott Henderson
    Scott Henderson Apr 13, 2008

    I'm sure you can tell what port to use. did you try a lower bit rate? maybe there are some settings to try in the com4 driver. but if your other program works with it, then it sounds like a software problem.
    maybe you need an update to get it to work correctly.

  • Scott Henderson
    Scott Henderson Apr 21, 2008

    LMAO!!!!

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  • Master
  • 1,944 Answers

Hi,

Did you try other versions of the MM software?

Posted on Apr 12, 2008

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  • 472 Answers

It is possible that the software is not compatible with the GPS reciever you are using. A visit to your local hiking/off road store etc maybe able to plug another type of GPS unit into your PDA with a different chipset in it.

Just a thought =)

Posted on Apr 12, 2008

  • Peter Thompson
    Peter Thompson Apr 20, 2008

    I prefer the gentle touch of a large sledge hammer to correct issues.. Water just dosn't do it for me =)


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  • 156 Answers

The card is not the problem here.... in most occasions Tomtom and memory map seem not to coincide in their operations... these are due to usage of ports... so replacing card will not help.. Try to install them seperately and see if they both work that way

If they work you can atleast make sure that card has no probs

Posted on Apr 12, 2008

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Yes I would replace the PDA or take it and the software to a dealer and have them put it on for you and see if they get the same problem

Please update me on the situation

Posted on Apr 12, 2008

  • 2 more comments 
  • Benjamin Patri
    Benjamin Patri Apr 12, 2008

    take it to a dealer and have them get the software working, wherever you bought it, have them service it

  • Benjamin Patri
    Benjamin Patri Apr 13, 2008

    Have you tried getting a dealer to get it working for you? They should help you out especially since everything that you tried still hasn't done anything. Let me know what the dealer says.

  • Benjamin Patri
    Benjamin Patri Apr 20, 2008

    Is there anything else I can do to help you?

    If not, please have a good day don't forget to rerate this solution

  • Benjamin Patri
    Benjamin Patri Apr 20, 2008

    Sorry to hear that, is there anything else that we can do to help you out with this problem?

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Hi,

The only way to fix this problem is to get it replaced..

Posted on Apr 12, 2008

  • Priya darshan Apr 12, 2008

    I suggest you again to replace it.

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  • 19,396 Answers

If memory map card is new ask replacement , it may be faulty

Posted on Apr 12, 2008

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  • Ginko
    Ginko Apr 12, 2008

    When I told you about a possible bad map card I was refferring to a bad map file inside, not a bad media support. If the card is faulty usually you cannot even open it. If the file is bad, even copying won't resolve the cable. If you have an old map file, or a map file on a different sd, try it opt, if it works, then is the file.

    Before deciding to replace or bring the devices to service you should pass through several steps.

    First try an elementary hard reset by pulling out battery (with device not connected to charger/adapter).
    After this a System reinstall on PDA may solve the problem.
    To troubleshoot further I need find more info on your devices system software, I will come back to you within next 24 hours.

    In meanwhile, if any of the above worked, remember to accept my solution.


  • Ginko
    Ginko Apr 12, 2008

    I just forgot, if it is the software in the card, just get the map software replaced.

  • Ginko
    Ginko Apr 12, 2008

    Try the following reset procedure:

    1. Press the joystick up, while pressing the soft-reset button.
    or
    2. Turn off the device on the switch next to the soft-reset button.
    Press the joystick up, while turning on the again.

    Release the joystick when device gets to the MIO splash screen.

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