Question about Samsung ML-2571N Laser Printer

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Samsung ML-2570 series printer says network printeris offline, however i followed the troubleshooting guide and plugged everything in again, still not working.

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I encountered the same problem. I have several computeres at my home. While others print well, one computer (WinXP) could not. The error message tells me to plug the printer into network, but since other computers print well, this is certainly a mis-leading. I guessed it should be a firewall issue.

I then called Samsung at 1-800-samsung, but the guy over there only keeped saying this was not their printer problem, and I had to contact my firewall software provider and they will walk me through what ports are using the printer. This was not useful at all.

I use ZoneLab as my firewall tool and I then compared the Firewall Program control parts of two computers, where one works and another one doesn't in printing. When I enabled both 'SPanel' and 'Spooler Subsystem' for trusted network, it printed!

I hope this solution is helpful to someone who has the same problem by the same or similar reason.

Posted on Feb 14, 2009

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Posted on Jan 02, 2017

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