Question about Tomtom GO 720 GPS Receiver

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Tomtom GO 720 mobile phone connection

My Nokia N95 will not connect to my 720. A (?) is shown next to the phone icon on the 720 screen. I can connect to other receivers through bluetooth with my NokiaN95.

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  • macatraker Apr 12, 2008

    No I have not but I will try as soon as I find another phone to use.

  • macatraker Apr 12, 2008

    I am just wanting to use the hands free option with the GO 720 and my phone.

  • macatraker Apr 13, 2008

    Having both items together while inside my house.

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  • Master
  • 1,944 Answers

Hi,

Have you used yout Tomtom with other phones before?

Posted on Apr 12, 2008

  • Damen Wong
    Damen Wong Apr 12, 2008

    What are you trying to achieve with the bluetooth connection?

  • Damen Wong
    Damen Wong Apr 12, 2008

    From where are you initiating the pairing (the N95 or the Tomtom?

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Tap the Change preference icon. It is the one with the blue wrench to the left of thae orange arrow on the top picture. Once you are in change preferences, use the right arrow to explore the options. Find the icon that is shown on the next picture (the Flags). Use the Up and down arrows that will show to the right of the list of languages to select the language you want.
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http://www.tomtom.com/phones/compatibility/devices.php
If you had your old voyager connect, make sure when you connect the new voyager, delete the phone on your tomtom in the manage phone option and delete the tomtom from the mobile in the bluetooth/paired devices option.
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This solution can be used in the following situations:

• The device hangs in the start screen (splash screen )
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

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Hi There,

The phone you are trying to connect are not listed in this list here
http://www.tomtom.com/phones/compatibility/devices.php
one thing you can do, look for a phone in that list, if it does not connect to your tomtom then there could be an issue with your tomtom bluetooth.

if it was connecting before and you updated to version 8.300 then again it may be the application version that can cause the issue.

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