Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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NEED EGG POACHER TRAY

Where can I get a new egg poacher tray?

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  • LD11 Apr 12, 2008

    found it at westbend.com

  • Anonymous May 06, 2008

    I called the company and the egg poacher tray is on back order until the end of may 2008

  • BonDale May 26, 2008

    The toaster part works fine; the egg part just quit working. Element for egg doesn't heat.



    Thank you,



    Dale

  • Anonymous Jan 12, 2009

    the toaster part works.the eggpart won't work.

    Connie


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Http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=4155&secid=53&linkon=category&linkid=98

$5.00 plus shipping or somewhere around $10. How much is a new toaster? I just scrubbed the remaining coating off my replacement pan that also peeled and it works fine. $10 is too much money for something that will peel just like the original. Too bad they won't make them available in stores that sell the toasters and at least save the consumer shipping.

Posted on Dec 20, 2008

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I need the egg poacher cup( non-stick)

Posted on Oct 14, 2008

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SOURCE: egg poacher tray

Pans, if they are in stock, can be ordered, but they will peel just like the first one. I refuse to pay $5 plus shipping for a faulty product. If the pan is that replaceable, it should be available retail in the stores. I finally just scrubbed what I could of the peeling coating off and (surprise!!!) the pan does not stick any more than it did with the coating. It doesn't look as nice, but save your money - just keep using the pan. I love the toaster, but the company has a great money maker in this faulty item and that dissapoints me that they settle for such mediocrity. At minimum, the company could make the pans more readily available for those who are concerned about the aethetic appearance of the poacher pan or develop a nice looking pan without the apparently useless coating. I use a nonstick spray and the egg comes right out.

Posted on Nov 28, 2008

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1 Answer

Can I purchase a new poaching pan for the back to basics muffin toaster and egg poacher?


Yes! West Bend apparently now owns Back to Basics; you can order replacement pans from http://www.westbend.com/finditem.cfm?itemid=3733

Feb 10, 2011 | Back to Basics TEM-500 Egg & Muffin...

1 Answer

The egg cooker does not work at all


On small baord near the poacher, viewing the bottom of board with plug at 6:00, the relay on the left may not be working. It may be getting 24 volts energization, but not operating. Cannot find part on i-net, less than 600 quantity.

Dec 05, 2009 | Back to Basics TEM-500 Egg & Muffin...

1 Answer

Need a replacement egg poucher


Here is the cheapest egg poacher available:
http://www.webstaurantstore.com/vollrath-75080-full-size-aluminum-egg-poacher-cup/92275080.html
If you need a specific replacement, let us know the brand and model number.
I hope this helps.

Nov 15, 2009 | Toasters

1 Answer

Egg poacher tray


Pans, if they are in stock, can be ordered, but they will peel just like the first one. I refuse to pay $5 plus shipping for a faulty product. If the pan is that replaceable, it should be available retail in the stores. I finally just scrubbed what I could of the peeling coating off and (surprise!!!) the pan does not stick any more than it did with the coating. It doesn't look as nice, but save your money - just keep using the pan. I love the toaster, but the company has a great money maker in this faulty item and that dissapoints me that they settle for such mediocrity. At minimum, the company could make the pans more readily available for those who are concerned about the aethetic appearance of the poacher pan or develop a nice looking pan without the apparently useless coating. I use a nonstick spray and the egg comes right out.

Nov 15, 2008 | Back to Basics TEM-500 Egg & Muffin...

1 Answer

Back to Basics Egg Poacher/Toaster


The number customer service number for the "BACK TO BASICS" EGG AND MUFFIN is:
1-866-290-1851

Sep 10, 2008 | Toasters

2 Answers

Paula deen toaster with egg cooker


the toast part works but the egg part does't

Aug 20, 2008 | Back to Basics TEM-500 Egg & Muffin...

4 Answers

4-slice egg & muffin toaster


On my fourth one now...love the idea, but the egg poacher keeps burning out.
The 800 number is 1-800-688-1989
Calling them now...this last one only lasted 3 weeks.

Jan 21, 2008 | Back to Basics TEM-500 Egg & Muffin...

1 Answer

NEED MANUAL


I found this on the Focus Electronics website, which is Back to Basics and West Brand.

http://www.focuselectrics.com/supportdata/TEM4500_manual_np.pdf

Jan 19, 2008 | Back to Basics TEM-500 Egg & Muffin...

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