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Internet drops out when phone rings - Computers & Internet

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First I'll assume that you have wireless broadband internet access. In which case the interruption is caused by your cordless phone. Cordless phones are usually 2.4 Ghz now and so are routers. Operating on the same frequency causes interference between them. Get a phone that is not 2.4 Ghz.

If you have dial-up internet access, then this is most likely caused by your dial-up connection being interrupted. Any time someone tries to call you this will happen unless you call your phone company and they can help you take the proper steps to make sure that this doesn't happen (usually that means they'll tell you how to disable call waiting).

Posted on Apr 12, 2008

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In order to have incoming line preference, your phone has to be RINGING :-) So, if the first program didn't work, you need to see your system manager to program your phone to ring. Or find an installation manual on the internet.

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When my phone rings the kids get booted off xbox live and i have wireless internet and wireless adapter for xbox360


Hi Jeannie,

Based on your problem I assume that you have DSL. When you get hooked up for DSL they send filters that you are supposed to put between EVERY phone and the jack. (Don't forget phone lines for satellite and alarm systems).

If your dsl drops every time the phone rings, there are usually 2 things that cause this.

1) A bad filter in your house. If a filter is bad or missing it can cause the dsl to drop either when the phone rings or if someone picks up the phone with the bad filter.

2) The other reason could be on your ISP's side. It's called a POTS splitter. You have one of these if you have BOTH phone and DSL. It's what sort of combines the 2 together. There are a number of problems that can occur with a bad pots splitter. i.e. DSL works - phone totally dead, Phone works-dsl - totally dead, disconnects, etc...

I suggest that you hook up the dsl modem by itself. DISCONNECT ALL PHONES IN THE HOUSE. Do NOT have anything connected at all except the dsl modem. No filters, phones, directv, digital cable, or anything else in a phone jack. Then when you are up and surfing, take your cell phone and call your house. Technically it should just ring and ring. Unless you have voice mail in which case it will go to voice mail after so many rings. Anyway, see if when the line is ringing in your cell phone if it is dropping you off. If it DOESN'T, then it's probably one of the filters, jacks, or wiring. If it still disconnects, it's probably the POTS splitter with your ISP.

Good luck and if this helped please help me out and leave feedback!

Thanks!

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1 Answer

I need to change the channel on my dlink 625 router..can u help?


I presume it's a cordless phone? If so, it's possible that it's interfering with the wireless signal. If that happens you will see the wireless connection being dropped - go into the wifi config utility and check how good the connection is. If this is the case, changing the channel may help. To do that,bring the router over to your PC and connect with an ethernet cable (just in case something goes wrong with the channel change and you lose the wireless signal.).

You need to find the "router homepage" in your web browser. If you don't know what it is, in windows click start -> run -> type "cmd" and press enter. In the command screen that pops up type "ipconfig" and press enter. It'll show you a few things. One should say "Default Gateway" followed by numbers.Write those numbers down (probably will be something like 192.168.1.254).

Open your web browser (IE, Firefox etc...) and enter the numbers. This will bring you to the router page. There should be an option like "Wireless" and under there you should see "change channel". It may be in the advanced option window.


IF your computer is NOT dropping the wireless signal when the phone rings, but the internet connection does drop - check the DSL signal light on your dlink. If it is flashing or not on, then the problem is with the DSL filters (small white connectors sent with your modem.). Always ensure any phone on the same line as the DSL is filtered or it will cause the internet connection to drop whenever the phone rings or is picked up.


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http://www.fixya.com/support/t374109-canon_mx310_fax_noise

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You could ring or drop into your nearest vodafone or telecom store pending who you're under to send the internet settings to your phone.

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Recieving / answering phone


i had the exact same problem. basically (sounds a bit weird) but it happens if you drop your fone and the only way to let people hear you again is by dropping it again! so whenever you drop your phone you have to drop it again to fix it.

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