Cannot set up the HP Officejet 6500 wireless scanner to connect with my Windows 7 Taoshiba laptap (Satellite L500 D). FYI I was able to connect the wireless printer but not the scanner. Please help. Thank you
I have seen alot of problem/posts concerning HP AIO's and software issues. Typically some of the functions won't work or not recognized by solution center. Try a complete uninstall of all associated printer software, run registry cleaner if you have it, restart, then try completely uninstalling your Antivirus/firewall software. I have seen that just disabling Antivirus/firewall still causes faulty installations. Now, reinstall your printer software/drivers and connect cables only when told to do so. Some reason the AV/FW software blocks some of the AIO's apps from completely installing.
Hope this works...Good Luck!
You will need to download the Windows 7 driver
from your scanner maufacturers website. It will be under the support section on the page. Hope this helps & please remember to rate my answer. Thanks.
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