My ge Profile bottom freezer isn't freezing very well! I can't get it to go below 20 degree's. When I adjust the temp it says -6 but still rarely gets below 20. My ice cream is like soup! Can you help please??

most refregerator..usually open the door at day time..so it will not keep on required temperature o degreefrequent opening refrigerator,must be adjust the thermostat to higher setting..

What do I set my fridge to the freezer goes 1027 the fridge goes 34 to 38

This is normal. All commercfial freezers must defrost 3 to 5 times a day, or they will freeze over at the coil and then stop freezing. A timer in your freezer turns off the compressor and turns a heating element on for 10 to 15 minutes. During that time the coil heats and melts frost from the coil. Usually within 30 minutes the temperature will briefly rise to 20 t0 25 degrees F and then quickly drop down to 0 degrees F. The food rarely defrosts in this short period of time..

refrigerators have 2 coils. the evaporator coil and the condensing coil. one is on the bottom of the fridg and one is on the back or inside behind a false panel. these coils must be kept clean or if the condensing coil cannot reject the heat absorbed by the evaporator, the box temp will stay high and if the evap coil cant absorb heat the box temp stays low running the risk of freezing

It may need to defrost. Shut it off for 4-5 hours to let any accumulated ice to defrost and see what happens.

There also is a control that directs more cooling to the refridgerator or the freezer compartment. It may need to be readjusted. It will take 24 hours to stabilize.

This sounds like a pretty normal condition. How long after you open the freezer does it take to recover (i.e. go back down to 0 degrees)?

The freezing temperature of water is +32 degrees Farenheit, so as long as your food is staying frozen, I wouldn't worry so much about it.

Is this a new (different) condition or are you just now noticing it?

Good luck. Hope this helps.

Sounds like you need to adjust your airflow into the frig compartment. There are two adjustments for air flow on a side/side one at top next to thermostat and one at bottom next to crisper. If your freezer is working properly like you say then you just simply need to balance the airflow to get the proper temp of just above freezing to 40 degrees

has a FF error shown up on your display. If so that is your freezer fan, and if not it still might be the FF motor is running to slow.

Replace the cold control

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

The freezer should be set to 0 degrees and the fridge 37 degrees according to the manual. If your unit has only numbers then it would number 4 or 5 for the freezer and 6 or 7 for the fridge.