My MP3 player hasn't been working for over a month and I can't figure our why. When I press the power button the blue light around the control will light up but nothing will appear on the screen (it just stays black as if the power was off). Help please!
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You may need to now reset the player, that may have been a bit much for it.
To reset your Sansa Mp3 player.
Slide and hold the Power switch up for approximately 20 seconds.
Release the Power switch.
To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.
Sansa Mp3 player frozen? How to reset and...
Hi, I experienced the same problem this morning, my sansa player (e280, 8Gb) froze in the middle of a song, the screen went blank but the wheel still had its blue light on and i didn't know how to fix it bur then i figured how. If that's the case with your player too, then the solution will be to press and hold the power button till the blue light goes off (abt 8-10sec) and then just restart the player. It should work.
You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.
It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset.
Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off.
Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours.
Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error.
I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)