Question about Sony Cyber-shot DSC-W30 Digital Camera

2 Answers

Lense does not close

The camera lense does not close when I shut the power. When I turn on the pwoer it says ACCESS and says "turn the power off and on again." It will display previous pictures taken, but will not take new ones. HELP - I need to take pictures and downlad them for a surprise party ASAP. Thank you!

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  • Anonymous Apr 17, 2008

    hey ya! have just picked my camera up and the lense wont open! when u turn it on it says turn camera off and then on again! any ideas how to fix it PLEASE

  • AustinMyers Apr 26, 2008

    Outside, nice day, my sister and I were taking pictures I gave her the camera to look at the picture I took of her, she handed it back, but she only set it ON my finger tips I went to pull it in towards me and it rolled out of my hand flipping 3-4 times and fell on the GRASS I bent down picked it up and it was off, so I turned it on...... waiting no power try turning it on again it turned it on and it worked but it said "ACCESS" for a long while then it said " Turn the Power ON the OFF" but I noticed the lens kept going in and out and was at a very slight angle. Still when I turn the camera on it does the same thing but the lens doesn't even move. Please help me! Thanks!

  • mgreenwo Sep 02, 2008

    when i turn my camera on the lens goes in and out and says "turn the power off and on again". it wont let me take new pictures. what can i do?

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There is a very very easy way to fix this problem..

This can happen if...
1.) If the battery dies when the camera lens is open (and you close it manually, or sometimes, even if you dont.)
2.) If you used a AC adapter with too much voltage or not enough. (this can happen even if you used the correct voltage, refrain from using AC adapters at all)
... all together its ethier a voltage or camera lens problem...

TIPS:
1.)NEVER PUSH THE LENS IN AFTER CAMERA DIES, BUY A NEW BATTERY IMMEDIATLY AND TURN IT BACK ON, CLOSING THE LENS!

2.)NEVER USE AN AC ADAPTER, USE A RECHARGEABLE BATTERY OR A REGULAR BATTERY!

..to fix this...

Do as i say..

1.) Remove battery
2.) Remove front plate (screw driver may be needed)
3.) Check all gears, make sure they are correctly fitted in place)
4.) Move the gear manually to make the lens come out.
5.) keep it out, put the front plate back together.
6.) reinsert the battery, turn it on.


or...
1.) Remove the battery.
2.) Wait about 6-8 hours.
3.) Reinsert the battery.

or...
1.) Remove the battery.
2.) Try hooking it up through AC adapter, put correct voltage.
3.) Try turning it on.
4.) Remove AC adapter, reinsert battery.
5.) Turn it on.



Hopefully all this information helped,

Posted on Jul 10, 2008

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  • 104 Answers

Sir, ur camera lens mechanically stucked or gears problum ,this is repairable

Posted on Apr 12, 2008

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When you turn the camera on the lense opens and the camera shuts off with the lense still open. I turn on again and the lense closes and then shuts off.


Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

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Well, the camera just shut off, and it went to a black screen it said Access in white letters and the lens kept going in and out, then finally went in and it said please turn off and on again and then it...


there is a problum in lense block actually it cannot get the correct focus thats why camera appear access in this case lense block is repaired with authorised person or change new one

Aug 20, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

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My camera lense is stuck and my camera wont turn on


hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.

thank u
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Jul 28, 2009 | Casio Exilim Zoom EX-Z80 Digital Camera

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Turn the power off and on again


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Lens keep extended in an out


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cyber-Shot DSC-S500 Digital Camera

1 Answer

My Sony Cyber-Shot DSC-W55 camera does not turn on properly. When I press the gallery button, everything runs smoothly. When I press the on button, the lens opens and closes several times, making a little...


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony cybershot 7.2 went to shut off camera and lense is still out no power to camera tried to recharge batt. w/no results


Try different batteries. I got the same problem with my cyber-shot. The battery was too low while lense was fully open. I recharged, but the lense would not close. When I turn it on, It would say turn off and on again. I did that for at least 20 times. I finally put another set of batteries and while I turned off the camera, I pressed the lense in very softly. After a couple of times the lense retracted fully. The camera has been working normally ever since.

It is also possible some dirt some how got on the sides of your lense. Try cleaning the sides of the lense.

If you had no luck so far, then your lense may have some mechanical problem. The lense need to be opened and cleaned and put back together.
good luck

Jun 09, 2009 | Sony Cyber-Shot DSC-P32 Digital Camera

1 Answer

Sony Cybershot says


turn it on and then take the end of the lense and gently pull and twist the lense you may hear it click but dont force it then turn it off and on again this may solve your problem

May 30, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

3 Answers

Sony Cyber-Shot DSC W30 - says "ACCESS"


i threw mine back on the floor and it worked afterwards

Jan 29, 2008 | Sony Cyber-shot DSC-W30 Digital Camera

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