Question about RCA OPAL M4001 MP3 Player

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M4008A Music File Downloading Failure

I purchased my Mp3 player just last December. Upon first getting it, the player worked fine, transferring and accepting files without a qualm. However, recently my entire hard-drive had to be rebooted, and ever since, the computer refuses to recognize the player. A window will pop up upon first inserting the USB cord into the port which prompts me to select an action, however, those actions are also only a fraction of the previously available options, prior of course, to the reboot. Whenever I attempt to transfer a song to the device, a message informs me: "Cannot Copy. The device has either stopped responding or has been disconnected." I would like to know what is causing this issue, and also any possible way to fix it. I have downloaded both the most recent firmware and the auto-updater but this has not remedied the problem. Please HELP!

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  • Bobng Jan 03, 2012

    Great! I ahve the same problem with my M4008A too. I couldn't fix it. Can anyone know how???
    Any help from RCA agents?

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Reformat the player

Posted on May 25, 2008

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