Question about ASUS P4S800-MX Motherboard

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ASUS P4S800 motherboard - USB2 hubs

My computer fails to recognize the "plug and play" devices such as external hard drives when plugging into the usb2 hubs. When plugging in the devices which require drivers such as printers and scanners, my computer can recognize them.

Can anyone tell me why?

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Check you bios and make sure that P&P(plug and play) O/S is set to enabled.

Posted on Apr 12, 2008

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Posted on Jan 02, 2017

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My Windows 7 cannot recognize my Sata/usb connector


USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

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1 Answer

Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps


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Have a look at this article on external hard disk troubleshooting. Could be that you need to delete the USB root hub devices in the Device Manager to force Windows to recognize the device.

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I had the same problem with my Coby MP822-4G when plugged into the USB2 hub on my monitor. Coby tech support suggested using one of the USB2 ports at the rear of my computer. I had to explore the USB2 ports to find one that allowed the computer to recognize the drive. I suggest plugging your cable directly into the computer and not use a USB hub at first.

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You can check the bios and make sure that it is set to boot from USB. Turn computer off. Turn back on and immediately press F2. This will get you into the BIOS. Look around and find boot properties. Set the boot first to USB. If you do not see the USB option, then your motherboard doesn't support the boot from USB option.

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I have had a similar problems with external drives that only plug into a USB port (no ext power adapter). It is very common that the power supply fed through the USB port is inadequate to power an external hard drive. Some enclosures have a external A/C input to resolve this. Also, some computers (motherboards) only have a select number of USB ports that are powered. Since this device is detected by your other computer and not on the new one, my next attempt would be to locate a USB hub with external A/C power. There is a good chance that this will resolve the problem. By the way, when you plug in the drive does it spin up?

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USB Port won't recognize plug n Play devices


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