Question about ASUS M2A-VM (0610839149438) Motherboard

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Asus M2A-VM Audio will not stay installed

I've had this board for about a month, about every other time I reboot the audio is not found and I have to re-install drivers to get any sound at all. If I do not restart for several days, eventually the host process will shut down and then boom no sound, no available mixer devices, re-install. I'd love to know what to do next, I'm running XP Home, tragically, and failure is not dependent on any particular application being up.

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  • mattb291 Apr 12, 2008

    Yes, newest drivers and latest bios is flashed and still if I want sound i have to reinstall realtek audio after startup and not reboot.

  • mattb291 Apr 12, 2008

    Sorry, should have mentioned this: Even when no sounds is produced, and trying to open the volume control brings up a "no active mixing devices" message, still realtek HD audio is in Hardware Manager, listed as working properly, with current drivers, etc.

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  • 236 Answers

Hi,

Have you downloaded the most current audio drivers for your motherboard from ASUS website?

Direct driver link here

(50MB file)

Posted on Apr 12, 2008

  • Dave MacPhee
    Dave MacPhee Apr 12, 2008

    Have you tried re-installing windows and see if that works? Sounds like more of a windows error then a hardware one..



    On the other hand, if after re-installing windows, and the problem persists, there could be a loose connection on the motherboard, and I would recommend returning it/exchanging it for another one.... Since it is only a month old, it should not be a problem to return, especially if it is defective...

  • Dave MacPhee
    Dave MacPhee Apr 12, 2008

    Also, another thought, have you made sure that the other drivers on the mobo are up-to-date? Sometimes that can be an issue...

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Asus does have Updated software for, Realtek ALC883 Audio Driver V5.10.0.5404 for Windows 2000/XP & 64bit XP (WHQL).
Dated: 2007/09/24
There is also an update for the Bios which includes an Update Realtek PXE ROM to V2.08 dated 2007/12/4. To look at these updates & others click the link below. The link will open to your board with Linux opened. Just click, Latest or All at the top of the window.
http://support.asus.com/download/download.aspx?SLanguage=en-us&model=M2A-VM&type=map&mapindex=7
If the updates do not help remember your board is warranted for three years through Asus. You can call Asus Tech at: 812-282-2787. IL EST. It sounds to me that the onboard audio chip is going. I checked all FAQ's & found no complaints about the onboard sound.
Hope this helps & leads to a fix..
please vote... Luck!

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