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Laptop screen going black but laptop stays on but paralized.

I have a compaq V3015NR. It is about a year and a half old. I noticed that about a month or so ago I couldn't get the wireless to work. It wouldn't turn on. About a month after that is when this started to happen. It will be working just fine and all of a sudden it will go black (the screen). The keyboard lights are still on and running but the whole computer is dead. It won't react to anything. I got worried and looked it up on HP's website and they said to check the DC power plugin. So, I did and what do you know it rebooted it's self, and then was fine for a little bit. How ever it did it again, this time it is showing the same details as last time but the DC jack thing aint working. It is acting really wierd too. It will be on, black screen, not showing any signs of life, I mean none but it is on, the keyboard lights are on. If I shut it off and then take my finger and touch the touch pad at the top of the keyboard that has my volume, mute, and I think reboot or restart. It will suddenly come back on, REMEMBER I TURNED IT OFF. What is going on? I repair desktops all day and can say I have never ran into this. Does anyone have any idea as to what this is? I was thinking that mabey it was a BIOS problem, or a DC Jack problem, and I hope that last but not least it's a MOBO problem. Please let me know what you think PLEASE. I don't have the money to send it in and I can't afford a new one. I will probably end up repairing it myself as usual.

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  • mbenevento Apr 22, 2008

    I'm having the exact same issues. I flashed the bios and the problem still is happening. I'm running on Windows XP SP2 and have patched it as of today's date with all current XP patches and when I reboot, the lights on the keyboard are all lit, but the screen is black. I've popped the battery to rule out a battery issue and have it plugged 100% into AC.

  • snowman49 Jun 12, 2008

    Have the same problem also. I can turn it on but the screen is black. Took it to best buy ( the geek squad) The tech took out the hard drive, memory and battery and still the same result. He said it was most likely the motherboard. From all I am hearing it is a serious problem acroos the board with this model. I was thinking about purchasing another hp to replace it since it is expensive to replace the board but now am very skeptical. Also bought a hard drive enclosure kit to transfer my files but it is in compatible with the connections on the hard drive. Does anyone know a namebrand enclosure that will match up? The brand I bought is rocketfish 2.5"

  • Anonymous Jun 19, 2008

    EXACT same problem! am so frustrated with it.. Did anyone find out the cause of it?

  • trg039 Jul 29, 2008

    i had the exact same problem.. i left my computer alone for about 3 months just today i turned it on and its magically back to work... the only problem i have is when i reboot.. the first two boots are always a black screen.. then it boots normal after..idk what the problem is but if someone has found a fix please let us know

  • carssson Nov 10, 2008

    Can we get some help???

    Same problem is happening to me. It wasn't used for months and then all the sudden it was working just fine. So what does that mean? Obviously the mobo still works... so why does this happen?



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Same here,... exact same scenario.. exept in my case i put my computer away for like 3 months,, just today i took it in to the shop.. (finally had money) and for some reason i just couldnt get it to do what it was doing... the only issue i have now is that i still get blank screens at the first 2 or 3 boot ups..thats the only time i have the problem if someone has a solution please let me know i spent too much money on this computer..

Posted on Jul 29, 2008

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Hey. That can be a pretty frustrating thing. I've sent a couple laptops into a service center with those types of symptoms. Almost 100% of the time it's a mobo issue. I know that's not what you want to hear, but that's from my personal experience.

Posted on Apr 12, 2008


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