Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player
I got my 30G zune in January. Yesterday I took it out and turned it on, and the left button and the back button won't work. I tried to charge and reset it. I can still listen to it but its hard without a left or back button. I can charge it too, but it makes me mad because I just got it 4 months ago!!!!!! I haven't dropped it or anything either-its like my child.
Make sure the hold/lock is not engaged
Make sure the OS is compatible
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on Jul 06, 2008
My play button wont work. it will work to turn on but not to pause or turn off. and sometimes it will just turn off without pushing any buttons
Posted on Oct 03, 2009
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