Question about Palm TX Handheld

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Documents to go crashing

I would like to reinstall Doc 2 Go as I may have deleted software necessary from my PDA while removing other software. It crashes when I open word docs but not powerpoint or excel.


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  • Gaelosh Apr 12, 2008

    thanks, but although this program came with my Palm it doesn't seem to have a registration number so I can't reinstall it via the site, is there a way of reinstalling from my computer (ie. the supposed back up that the hotsync is syncing to)?

  • Gaelosh Apr 12, 2008

    I found my software CD that came with the TX and was able to get the download- thanks for leading a horse to water...


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Posted on Apr 12, 2008

  • Zahara Shah
    Zahara Shah Apr 12, 2008

    When this happened to me i looked on the top of the machine and thnere was tiny minute slider and i took a pen and slid it to 2 and it reset the whole comp.. even the password!!!!!!!!!!!!!!

  • Zahara Shah
    Zahara Shah Apr 12, 2008

    no problem thanks for the rating ???????


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I am trying to unistall elibrary software and i am getting an error message 1324 the path sony reader contains an invalid character


You can try to manually remove the software and reinstall, BTW there is no operation system detailed. But here's a solution for windows XP, Vista and 7

Windows XP:
Open My Computer .
In the My Computer window, go to the following path
C:\Documents and Settings\All Users\Application Data\
Delete the folder called "kinoma"

Then go to the following path:

C:\Documents and Settings\"your user name"\Local Settings\Application Data \
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Delete the "Sony Corporation" folder

Windows Vista® and Windows® 7 operating system operating systems:

Open Computer on your Desktop

Go to the following path:

Delete the folder called "kinoma"

Now go to this path:
C:\Users\"your username"\AppData folder\Local\
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Delete the folder called "Sony Corporation"



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1 Answer

I'm lost already!

Sounds like your PDA is not communicating with the desktop software properly. (is it a refurbished unit?). I would recommend you un-install the desktop software completely, then do a hard reset on the unit. This should start you from scratch. Then, re-install the software and re-boot the TX and configure it, and try a brand new sync. If this doesn't help, you might have to return it. But first, try it with the desktop software on a DIFFERENT computer.

Good luck.

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