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Connected to the internet but cannot open any webpages

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  • Anonymous Nov 14, 2008

    My router and ISP are working. I'm currently wireless and not experiencing any problems on my laptop. But, no changes have been made to my desktop PC firewall/security settings. I've also removed my anti-virus (Norton Internet Security 2008) program hoping that would solve my problems...still cannot access the web. Any suggestions???

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Have you done the software "connection"? That is, have you entered all the settings to tell the computer where to go (ISP details, in and out going server names etc, loaded in the Modem's Drivers, etc).

The ISP settings can be found and /or entered under Tools - Options in your Browser and you will need the information from the ISP that needs to be entered.

Secondly, if all of the above is OK, have you changed any Security settings?

As a point, at least over here where I am, ISP's tend to have 18 or 24 hour help desks which can guide you through all the checks and settings while you on the phone and are live on the Internet. This would be the easiest and best solution for your problem which will take 15 or 20 minutes of your time), rather than asking one question here (to be solved but then raising another question, etc which could take weeks).

I am quite happy to help, but this is not the place to seek the help that you need - Contact your ISP's Help Desk.

Good luck.

Posted on Apr 12, 2008

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1 Answer

Internet explorer cannot display webpage


If you were able to post this question online from the computer in question, you have internet access. If this was posted from another computer, you don't have access at all so contact your internet provider. If it was posted from that computer, a trip to the store for it to be checked for corruption and/or viruses/malware is recommended. If you want someone to remotely access your computer to help, internet access is necessary so you need to determine that first.

Jul 14, 2014 | Dell PC Desktops

1 Answer

I have a dell optiplex gx520,it is hooked up to wireless connection and it's showing that the signal is good,but IE won't let us view webpage......


can you check if have a valild IP address?

1. Start > RUN > type in "cmd"
2. On the command prompt windows (black DOS window),
> type "ipconfig" > hit Enter
> you should have a valid IP address (something like 192.168.x.x)
• if yes, then try to ping a website
• if no, (you should see somthing like 169.254.x.x), check your wireless settings again.
**good signal doesnt mean that you are connected, it could be a conflict with wireless encryptions too..**
3. to perform PING
> on the CMD screen (back DOS based window), type "ping (space) google.com"
> you should see ping statistics, something like "packets sent=4 received=4 lost=0"
• if 0% lost > your connected to the internet
• if 100% lost > you have no connection
> again check your wireless again
4. If you can Ping and you can't still view webpages using IE here's what I suggest
• Optimize your browser
-delete temporary internet files and cookies
4a.1 Open Internet Explorer
4a.2 Click "Tools" (the icon that looks ike a cogwheel / gear; usually at the upper right corner of internet explorer)
4a.3 Click "Internet Options"
4a.3 Click "Delete" under the General Tab Screen
4a.4 Restart Internet Explorer
• Reset Internet Explorer to factory settings
4b.1 Open Internet Explorer
4b.2 Click "Tools" (the icon that looks ike a cogwheel / gear; usually at the upper right corner of internet explorer)
4b.3 Click "Internet Options"
4b.4 Click on the "Advanced" tab
4b.5 Click on "RESET"
4b.6 Restart Internet Explorer

Hopes this Helps

Aug 09, 2011 | PC Desktops

1 Answer

INTERNET EXPLORER CANNOT FIND THE WEBPAGE


Hi there.
Reset the modem and the wireless router by disconnecting the power for 30-60 seconds, then plug them back in again wait 2 mins and then try to reconnect to the internet.
Please post back if have no joy.

Good luck and thanks for using FixYa!!

May 11, 2009 | HP Pavilion a614n PC Desktop

2 Answers

When I try to open any webpage, I get this message: "Internet Explorer cannot display the webpage". Nothing will open.


dear,

something is wrong with ur internet connection. are u using dialup or dsl or other.????
what so ever, in any case u have to check the internet connection...if the souce is ok then all are fine and will go finely..

regards,

if it fix the issue then rate it...

Apr 17, 2009 | Dell PC Desktops

1 Answer

After clicking on a link that I know is good, I keep getting Internet explorer cannot display webpage


That can only happen if windows believes you are not connected to the internet. Have you looked at your connection settings in IE? Make sure they are set to LAN. An easier way is to restore to a day you know everything was ok.

Either that, or do you have phishing software or virus software which is preventing the page opening.

Apr 10, 2009 | PC Desktops

1 Answer

Somebody installed windows live on my computer i now have msn as my desk top i want to go back to google classic


Hi. I am assuming you are talking about the page that Internet Explorer goes to when you first open it. If that is the case, try this:

Windows Vista (all versions)

1. Open Internet Explorer by clicking the Start button getopencontent.aspx?assetid=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&documentset=en-us&renderkey=xml, and then clicking Internet Explorer.
2. Navigate to the webpage you would like to set as the home page.
3. Click the arrow to the right of the Home button getopencontent.aspx?assetid=4aa01e82-2732-4ac7-b246-a06c904f2c2c&documentset=en-us&renderkey=xml, and then click Add or Change home page.
In the Add or Change Home Page dialog box, do one of the following:
• To make the current webpage your only home page, click Use this webpage as your only home page.
• 4. To start a home page tab set or to add the current webpage to your set of home page tabs, click Add this webpage to your home page tabs.
• To replace your existing home page or home page tab set with the webpages you currently have open, click Use the current tab set as your home page. This option will only be available if you have more than one tab open in Internet Explorer.
5. Click Yes to save your changes.

Windows XP (all versions)

1. Open Internet Explorer by clicking the Start button, and then clicking Programs or All Programs, and clicking Internet Explorer.
2. Navigate to the webpage you would like to set as the home page.
3. On the pull-down menus at the top of the window, click the Tools menu and choose Internet Options (if the Tools is not showing at the top of the page, you can access it using the Tools pull-down menu located on the right side of the window).
4. To make the current webpage your home page, click the “Use Current” button.
5. Click OK to save your changes.

Hope this helps!

Keith Stoffer
CompTia A+ certified (20+ years)
(20

Nov 07, 2008 | PC Desktops

1 Answer

Internet exp message cannot display the webpage - my internet is connected


If you can see other web sites and it's just that one particular site you are having a problem with then it is most likely a fault of the site.
"cannot display webpage" is usually a sign that the site is either having data base problems or has exceded its bandwidth.
If you simply cannot get to the site then it maybe a problem with your security settings being set too high and Internet Explorer is blocking the site.

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1 Answer

Unable to connect to internet


Try going to command prompt and type ipconfig /release
Then type ipconfig /renew after the IP is released. If you like, I could remotely connect and troubleshoot it for you.

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