Question about Microsoft Zune JS8-00001 Digital Media Player

2 Answers

Trouble charging my zune

Hello, my name is Nathan. I was trying to charge my zune. When you charge your zune, there is a little lightning bolt icon in the battery icon.
When I plugged it into my computer, the lightning bolt icon isn't there and
apparently it's not charging it. What's wrong with my zune and can I fix the problem?

Thanks,
Nathan

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  • Anonymous Apr 27, 2008

    same problem. Plugged into laptop on AC but does not seem to charge.....no lighting bolt

  • Anonymous Aug 10, 2008

    My 8gb Zune is not charging through my electrical outlet, altec lancing nor throught my laptop, however when I try to connect the zune to my laptop I get an error message that says: a usb device has exceeded the power limits of its hub port. for assistance in solving this problem, click this message. When I click on the message and restart as specified, the problem is still not resolved and no I'm not using an external usb hub.

    This is the 2nd Zune within the past 5 months, the first one had the same problem and Microsoft replaced it with the one I have right now that is presently not working. Microsoft is going to replace the 2nd one, but I'm curious to know on how to resolve this problem so I won't go through this a 3rd time.



  • mikayla26 Dec 31, 2008

    what do to when my Zune media player is not charging and get stock or hang up then when i press the start button it appears low bat

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I would say make sure you are in the right USB port. My laptop has 3 and only one of them will charge my mp3 player

Posted on Apr 12, 2008

The different USB port worked - thanks

Posted on May 09, 2008

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Hello - Your player is charged when the battery icon on the display stops it's animation and the battery icon with a lightning bolt through it is displayed.

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I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
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Horizontal lightning blot = OK = the battery is already fully charged

Vertical lightning blot = enough power for charging not getting to player - your USB port may be less than 2.0, or may be malfunctioning for some reason - try a different uSB port first - if still the same result, go into the Device Manager and make sure there is not a yellow exclamation mark by the USB port.

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