Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Dc17 -too much pet hair around the belt gears

I have had my dc17 for 8 months from Best Buy. It has been in the shop for 2 months cuz of loud noise (sounds like a jet). They have replaced the beeter bar assembly and motor. Got it home after the 2nd repair and the beater bar stops and goes. The repairman now says the gear assembly has too much pet hair around it. I have talked to Dyson directly and they say go to a DC14 which has an enclosed belt and gear assembly. But all the reports I read on the 17 is how people with lots more dogs then my Golden Retriever have had no problems such as this. They say I can continue to use the 17 but will have to clean the gears each time after I vacuum. Any advise?

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  • sbetts Nov 25, 2008

    I have the exact same problem. I can't even vacuum one room without having to take the faceplate off and cut the hair off the roller...then I have to cut the hair away from around the belt. The unit is totally clean before I start and I have to clean it again before I can finish one room. I spend more time taking the unit apart then I do vacuuming!

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  • 51 Answers

Go to a DC14 there is a reason why Dyson calls it the Animal. It's ment for all the pet hair and things like that, listen to what Dyson recommends you, they know their products well.

Posted on Apr 16, 2008

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