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I have a Duet washer with a severe odor problem. We keep the door open when it is not in use. We have tried the Affresh tablets with no success. I am currently running a bleach cycle weekly, and it only seems to help for a day or two. My clothes and towels now stink severely (smell of mold). Please help!

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  • Ray Debbie Apr 27, 2008

    I have the same problem; now washing the same load twice on the highest cycle; it helps some.

  • Anonymous Jul 30, 2008

    i have a foul odor in my front load duet as well and it leaves the odor in my clothes. i have tried leaving the door open when im not using it, but it hasn't helped.

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The Duet has a filter trap that's pretty easy to clean. There could be debris catching residue and not allowing the washer to drain right. Remove the toe panel with a torx bit and turn the filter handlt to the left. Have towels handy because there is always a gallon or two of water left in washers after they drain! Cleaning the filter trap should be regarded as regular preventive maintenance.

Leaving the door open will actually make the problem worse because it dries out the odor-causing residue and makes it much harder to remove. If your washer stinks with the door open or shut it's time for a good cleaning before it gets worse! The area of heaviest buildup is always between the inner stainless tub and the outer plastic tub. After your washer has been cleaned you'll need to change your washing habits so odor doesn't return. If this doesn't remove bad odor you'll need a good washer cleaner.

To compare washer cleaners watch this video

http://www.youtube.com/watch?v=Ua6OJPn0-fU

Posted on May 10, 2010

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1 Answer

Whirlpool Duet was purchased December 2009 and lately has a strong odor. Does this front loader have a filter we can clean? Please advise how to get rid of this ongoing odor.


There is no filter but you might want to remove the bottom front cover and clean out the sump filter(a large white thumb screw attached to pump) turn to the left. After cleaning this out get a product called Affresh available at grocery and other stores. Put your unit on a clean cycle. If you can't find affresh try a cup of bleach and run that through a clean cycle. Another tip leave your door open when not in use

Feb 26, 2011 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Door seal has mildew. Can this be replaced?


My daughter's front loader did the same thing, and she cleaned it with a bleach and water solution, then rinsed with water. we were told that you have to keep the door open to keep it from molding and mildewing.

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2 Answers

The machine smells moldy even after I ran clorox through it.


keep doing it. it is going to take more than one cycle of cleaning to get rid of the smell. They sell products to help clean out odors of washers. These are some products you can use Washer Magic or Affresh tablets. If you have a Sears near you they sell it. I would use hot water and bleach one cycle then do a Affresh tablet. See how it goes

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2 Answers

Strong mildew odor in Duet washer


are you useing he detergent? if not this is your problem the washer cannot get ride of the soap so what it does is leave a layer of film in your washer and odor causeing bacteria forms in it. There is a product called AFFRESH you can buy it at SEARS it is made specifically for this. Do you leave the door open ragularly? The reason I am asking is because your washer is like your bathroom if you do not ventilate it properly it will grow mold and it needs to be cleaned. By leaving the door closed all the time it is very easy for the bacteria to grow.
So my advice is to leave the door open, make sure you are useing the correct soap (HE) high efficiancy soap, clean the washer with no clothes hot water and bleach and use the affresh or washer magic. Since you can smell the smell you are going to have to keep cleaning it abouit 2-3 times a month till it goes away. Then once a month. This is not a machanical problem or a whirlpool problem and is very commen in ALL front loader if you do not clean it regularly.

Jun 05, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Duet washer has a strong odor when draining


you might be getting "sewer gases" from your drain, but most likely your washer is the cause of the odors.
does it also smell musty when you get your clothes out?
whirlpool makes a product called "affresh" that is specially designed to clean out the residues from a front load washer.
you can find them at sears or lowes and the come in a package of 3 tablets. run a tablet on the clean cycle or on whitest whites or the longest cycle you can choose, use hot water and a second rinse option.
also to prevent this odor in the future make sure you are using only HE type soap and dont use too much. the least amount should do well to clean any clothes.

Feb 04, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Clothes smell of old dirty water, after washing


this will solve your problems

Affresh™ Washer Cleaning Kit Affresh™ Washer Cleaning Kit contains 3 Power Puck tablets and 6 Grit Grabber cloths. The tablets remove and prevents odor-causing residue that can occur in all brands of HE washers. Affresh™ cleaner is a formulated, slow-dissolve, foaming tablet that gets under residue, breaks it up, and washes it away leaving the washer smelling fresh and clean. Simply place one tablet in the wash basket (without clothes) and run a Normal Cycle (hot option) or Clean Washer Cycle. The Grit Grabber™ premoistened cloths have been formulated to penetrate, dissolve and remove odor-causing residue from the rubber door seal. Now consumers can clean where they can't reach with the Power Puck™ tablets and where they can with the Grit Grabber™ cloth. Affresh™ brand is environmentally friendly, safe on septic tanks, and safe for all washer components. Package includes three tablets. Part #W10194073 $10.99


Please remember to leave a solved rating!

Dec 07, 2008 | Whirlpool Washing Machines

3 Answers

Smelly Water Draining


Try getting the new whirlpool affresh washer tablets. They clean the mold and are supposed to make everything in the washer smell better and keep it clean. They are only around 10 bucks and is worth a shot to clean your smelly drain.

Nov 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

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www.affresh.com this product has been devoeloped to lessen front loader odors. you NEED to be using an HE detergent. low sudsing ans specifically design for use with front loading washers.

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2 Answers

My water has been smelling of sulfur. The clothes I was end up smelling of BO after being worn for only a short time. It isnt that the person is smell it is the clothing. Is there something to be added to...


I found that WasherFresh worked better then the Affresh.  What I really did not like is you cannot touch the Affresh tablets, WasherFresh is contained in a pouch and is not harmful to touch, because of the disolving pouch containing the chemicals.  Also after reading the package the chemicals are not harmful to the environment.
WasherFresh removed the odor causing buildup and I now use it monthly as a preventive maintenance.

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3 Answers

Whirlpool duet washing machine


Make a boil wash (with no clothes and detergents) put in the powder's drawer a cup of bicarbonate of soda. It should clean the machine and move out the bad smell. Good luck!

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