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Packard bell istart

Ihave got rid of my Vista package and put on XP. Now my sound card won't work. Does anyone know where I can get a driver for the sound card? The serial number is 128934720303.

Thanks loads to ANYONE who replies!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Lizzie

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No one can help with the information you have supplied. You will have to do a little research first.

RIGHT click My Computer, select Properties and then click on Device Manager. This will bring up a list of all your Hardware and should show any problems (by displaying a yellow exclamation mark).

Under Sound Devices (?) you will hopefully find your sound card listed (hopefully not as "Unknown Device".

Take note of the name and model numbers, then do a Google search using the following string:

(Brand name) (model number) +driver

This should bring up sites that have a driver for you to download. Be sure to get the XP not the Vista driver.

Download the driver and put it somewhere such as My Documents. Then go back into Device Manager, Right click on the Sound Card and select update driver (you could have tried this first and selecting browse the Internet as one of the solutions - this may find and download a suitable driver which will fix your problem, if not then back to where I was . . . ), when asked about connecting to the Internet select Not at this time. It will then search and should find the driver and install it. If this fails, doe the same again but this time select From a particular location and open up My Documents, highlight the driver and click open.

Good luck.

Posted on Apr 12, 2008

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