Question about Epson CX8400 All-In-One InkJet Printer

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Misfeeds and partial printing with CX8400 on Vista Machine

I have a brand new CX8400 connected to a brand new HP 8200n Media Center PC with Vista Home Premium (32bit). From day one my printer will regularly print only part of one page, then begin feeding blank pages through until cancelled - or feeding pages through and printing one line of ascii text at the top of each page until cancelled. I went through all of Epson's online help, got a replacement printer from Epson that proceeded to do the same thing, then spent several hours on the phone with Epson techs helping me remove and reinstall software and drivers. Finally Epson gave up and basically told me I should contact HP. HP has not responded to my online help request. Any ideas or solutions would be most welcomed.

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Make sure you are connected to a USB 2.0 port on your computer. The printer does not do so well on a USB 1.1 port.

If you have a desktop, you can add a USB 2.0 adapter card. If you have a notebook you can use a USB 2.0 converter card (PCMCIA or PC Card or CardBus(32bit) or whatever).

Posted on May 14, 2008

  • justpassedby May 15, 2008

    I notice that your computer has USB 2.0 ports. Check to see that you are not going through a slower speed hub and that the USB cable to the printer is a USB 2.0 cable and is not overly long ... I would keep the cable less than 10 feet long. Use a powered USB 2.0 hub if you need a longer reach.

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